Simple sign-up process and outstanding…
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with my…
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic being…
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
switchboardfree.co.uk
All reviews
394 total • Write a review
Showing 1 - 10 of 390 reviews
T-
Great Service by Ali
Ali was great and the requested service was done professionally and on time.
Date of experience: July 14, 2025
TL
Brilliant customer service
Brilliant customer service. Spoke with Ali she was very patient and helped to get the solution I needed.
Date of experience: July 11, 2025
JT
Friendly polite and dealt with request…
Friendly polite and dealt with request with a fast and efficient manner totally professional company
Date of experience: July 11, 2025
SB
Brilliant
Brilliant. There was a couple of issues I could not resolve myself. Ali sorted it out for me. Everything is great. Thank you.
Date of experience: July 11, 2025
ja
Staff was eager & ready to help
Staff was eager & ready to help
Date of experience: July 10, 2025
s
steve
US
Katie solved a problem with our…
Katie solved a problem with our service, which was a misconfigured app . One of the main things I like about this company is that you speak to real people without infuriating call bots. Calls are answered quickly and service and help is great
Date of experience: July 3, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.