Amazing customer service very nice…
Amazing customer service very nice experience

8 months ago
Easy use Web page and live chat to check the finer details.
8 months ago
Someone went into the back of my van and it was written off. Despite it being a non fault claim I didn't receive a courtesy vehicle leaving me unable to work and i'm self employed. Took over 3 weeks t... See more
8 months ago
All seemed smooth and easy to complete
Amazing customer service very nice experience
Don’t like online only insurance. Apparently it reduces prices. Well Swinton does both and it’s a very competitive price. The young lady I spoke to was pleasant polite and explained everything to my satisfaction and then explained the email that was coming my way. Fantastic thanks Swinton
Very helpful and easy to use app.
Competitive pricing so an attractive insurance product
Very good service
Straight to the point
It was quick and straightforward process.
Easy to complete our house insurance online for a competitive price.
Cost not being excessive. RIAS wanted 900 pounds more for less. Had I not renewed manually they would have (DickRichard) Turpin'd me.
Very good thanks
Good price of new contract
Good customer care
The gentleman I spoke with (Andy)was very helpful and was nice dealing with. He saved me money on my existing deal and the whole experience was good.
I spoke with a very nice lady who was able to sort out the problem with my insurance premium, a complaint was logged and rectified. I would recommend Swinton.
Very quick and easy to do
Great price, easy to arrange.
The young lady was so nice
Nothing has gone wrong as far as I know. I am happy with the service.
The person I spoke to was very helpful and present Thanks.
The Agent was knowledgeable, patient and friendly. I was impressed with her clear explanations .
Based on analysis of 7 reviews rated 1-2 stars for Swinton Insurance
“Took over 3 weeks to get the payment, Despite submitting the images immediately”
“Their cancellation policy is a scam”
“Very expensive after initial purchase wanted nearly 3 times the price of other companys to insure a smaller car with...”
“I used to be a loyal customer but I’ll never use Swinton again based on this experience”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Swinton Insurance is a comprehensive insurance provider based in the UK, offering a diverse range of insurance products to meet the needs of individual and business customers. Their offerings include car insurance, home insurance, bike insurance, van insurance, business insurance, and travel insurance. Additionally, Swinton provides specialized services such as breakdown cover and car hire excess insurance, ensuring that clients have access to essential support when needed. The company caters to a wide audience, from first-time car owners seeking affordable coverage to business owners requiring tailored insurance solutions. With a commitment to customer service, Swinton Insurance aims to provide peace of mind through its various insurance policies, making it a trusted choice for those looking to protect their assets and mitigate risks. For more information, customers can visit their website at www.swinton.co.uk.
Swinton Insurance receives high praise for its user-friendly website and helpful customer service, with many reviewers noting the ease of navigating the platform and the availability of live chat support. Customers appreciate the competitive pricing and the ability to speak with a representative rather than relying solely on automated systems. However, there are significant concerns regarding their policies for learner drivers, with some consumers feeling misled by cancellation terms and experiencing steep price increases after initial purchases. Additionally, a few reviewers report dissatisfaction with claims handling, particularly regarding courtesy vehicles. Overall, while Swinton Insurance is recognized for its accessibility and value, issues with learner driver policies and claims processing detract from the overall experience.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.