Super.com

4.471 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.471 out of 5 stars
Great
5 out of 5 stars
764
4 out of 5 stars
129
3 out of 5 stars
12
2 out of 5 stars
4
1 out of 5 stars
91
1,000 reviews in total

Review summary

Super.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Quick and simple in expensive

Quick and simple in expensive

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything

Everything

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fast and great price

Fast and great price

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices

Best prices , quick booking.

0
0
🔥 High engagement

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Filter by rating:
David B
David B
1 reviews
5 months ago
5 out of 5 stars

Super.com really have some great rates…

Super.com really have some great rates for hotels service.

Helpful?
5 months ago
5 out of 5 stars

Best price

Best price, easy and quick.

Helpful?
Mira Carlotta
Mira Carlotta
1 reviews
5 months ago
3 out of 5 stars

I believe in what i so elier

I love the way must of the company stays real

Helpful?
Peter Cole
Peter Cole
1 reviews
5 months ago
5 out of 5 stars

Great

Was very easy to book on here.

Helpful?
nicole p
nicole p
1 reviews
5 months ago
1 out of 5 stars

They steal your money

I booked a hotel room through them. The hotel said their payment was declined. I used another site to get a room. That was on 6/23/25. It is July 15 and I still am told I cannot get a refund. First I was a no show. When I proved that was incorrect, they said it was because I filed a complaint with PayPal. PayPal incorrectly classified my claim as not as described. I could not get them to change it to never received item so, of course, it was denied. I tried super.com again and was told no refunds. When I argued that it's not a refund since I paid for something I never received, then the reason became because I filed the dispute with PayPal. When i proceed that the claim was denied, then it was they didn't have authorization to give a refund and no one who could was avail. They will call me. I never got a call. If you like giving your money away, by all means use this site. If you want to get what you paid for, then I suggest you stay away.

Helpful?
Greg D.
Greg D.
1 reviews
5 months ago
2 out of 5 stars

The discount that brought me to their…

The discount that brought me to their website was nice. I wasn't real happy with all the pop-ups and misleading checkout process where they tried to sell me on their $15/mo subscription over and over. Several times they hid the button that would allow me to checkout without signing up for their free trial.

Helpful?
Charles P
Charles P
1 reviews
5 months ago
5 out of 5 stars

Easy to use website

Website is easy to navigate and was able to book in minutes

Helpful?
5 months ago
1 out of 5 stars

Do Not Use Super.com

I booked a hotel through Super, our plans changed and I cancelled within the cancellation time frame. refund was done a few days later. I checked my credit card statement and I have a $15 charge a few days after I cancelled. I called, (On hold for 40 mins) I had to hang up. I tried the 24/7 chat, I get an Error, something went wrong and to check back later. Eventually weeks later I get a hold of someone and I was enrolled in their membership which is automatic when you book a room through them. I was told membership fees are non refundable but I never signed up for membership. Now to try and dispute it with the credit card co. Do Not Use this Company.

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Emily Maglott
Emily Maglott
1 reviews
5 months ago
1 out of 5 stars

Be careful about refundable…

I thought I booked a fully refundable hotel stay. I think I even paid “to upgrade” . When I tried to cancel and get my refund it turns out I had to have an eligible reason. If I had realized at booking that it wasn’t cancel for any reason I wouldn’t have booked the hotel. Customer service was very unhelpful and didn’t even try.

Helpful?
5 months ago
1 out of 5 stars

My reservation never got to the…

My reservation never got to the management company and they said I was a no show even though I contacted both when I arrived. I emailed them multiple times and chats with them. They suck and do not use them

Helpful?
5 months ago
5 out of 5 stars

I’ve only used this once and got a…

I’ve only used this once and got a fabulous deal on a hotel in Colorado so now I’m gonna see what else I can do

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Very convenient

Very convenient

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William K
William K
1 reviews
5 months ago
5 out of 5 stars

Great deal

Great deals

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Daymilet G
Daymilet G
1 reviews
5 months ago
5 out of 5 stars

Very easy to use and great discounts

Very easy to use and great discounts

Helpful?
Lori
Lori
1 reviews
5 months ago
4 out of 5 stars

Easy to do

Complete information was given. Easy to understand and register. Thanks

Helpful?
KB
KB
1 reviews
5 months ago
5 out of 5 stars

Last time I used super.com even the…

Last time I used super.com even the staff was impressed with the price I got for the room

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Chris McLeod
Chris McLeod
1 reviews
5 months ago
1 out of 5 stars

Don’t use if there is more than one city with the same name

Super.com is a joke, looked for a hotel in Burlington North Dakota , booked it and got confirmation for Burlington Ontario. Asked for a refund and was told too bad for me. I will never use this site again,

Helpful?
S. Banks
S. Banks
1 reviews
5 months ago
5 out of 5 stars

good value & easy transaction.

good value & easy transaction.

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Michael Law
Michael Law
1 reviews
5 months ago
1 out of 5 stars

what a scam!!!

i just call the CS they refused to refund the super+ membership fee USD 15 they charged me twice. the CS guy Lincoln proudly said the membership fee is not refundable and when you agree to the terms and conditions in the hotel booking, you agree to join the super+ membership! so the way they make money is to price is a bit cheaper than other website then charge you super+ membership fee month after month. all other short good reviews must be done by robot, don't believe in these reviews! Super scam!!!

Helpful?
Aimee L
Aimee L
1 reviews
5 months ago
5 out of 5 stars

Easy booking

Easy booking

Helpful?

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