SU
Super.com
View company profile →
Do Not Use Super.com
I booked a hotel through Super, our plans changed and I cancelled within the cancellation time frame. refund was done a few days later. I checked my credit card statement and I have a $15 charge a few days after I cancelled. I called, (On hold for 40 mins) I had to hang up. I tried the 24/7 chat, I get an Error, something went wrong and to check back later. Eventually weeks later I get a hold of someone and I was enrolled in their membership which is automatic when you book a room through them. I was told membership fees are non refundable but I never signed up for membership. Now to try and dispute it with the credit card co. Do Not Use this Company.