nicole p

nicole p

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1
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1 out of 5 stars
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Reviews by nicole p

SU

Super.com

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1 out of 5 stars

They steal your money

I booked a hotel room through them. The hotel said their payment was declined. I used another site to get a room. That was on 6/23/25. It is July 15 and I still am told I cannot get a refund. First I was a no show. When I proved that was incorrect, they said it was because I filed a complaint with PayPal. PayPal incorrectly classified my claim as not as described. I could not get them to change it to never received item so, of course, it was denied. I tried super.com again and was told no refunds. When I argued that it's not a refund since I paid for something I never received, then the reason became because I filed the dispute with PayPal. When i proceed that the claim was denied, then it was they didn't have authorization to give a refund and no one who could was avail. They will call me. I never got a call. If you like giving your money away, by all means use this site. If you want to get what you paid for, then I suggest you stay away.