Responsible
Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.
4.5
Excellent
765 reviews
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Review summary
Streets Ahead Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Georgina has been helping to schedule…
Georgina has been helping to schedule maintenance work on the flat that we’re letting and has been super helpful, polite and responsive.
My wife and I had a great experience…
My wife and I had a great experience moving into our new property, thanks to the process of searching for it and negotiating with Adem. Following up with Enzo with the viewing until I moved in was easy for us. Thank you for the opportunity to rent this home, as we really needed this space.
Best experience
This is my first time renting and I will say it was a wonderful and stress-free experience. My special thanks go to Enzo who made it so easy.
Company details
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Website
streetsahead.info
All reviews
765 total • Write a review
Showing 91 - 100 of 761 reviews
ds
Helpful and Professional
From the very start George is very helpful and professional we kept notified of viewings, feedback and offers very quickly.
Date of experience: September 14, 2024
LP
Easy rental
Used to rent. From initial contact to move in date the process was seamless. Josh Pasley especially helpful and quick to respond with any questions. Will certainly use again.
Date of experience: September 14, 2024
RM
My experience with streets ahead estate agency
I’ve had a great experience renting a flat through Streets Ahead estate agency, especially with the help of George Barnes. From the start, the process was smooth and professional. George was incredibly responsive, always available to answer my questions, and made sure everything was taken care of quickly. The whole team was friendly and efficient, making the usually stressful process of renting a flat straightforward and hassle-free. I’m really happy with the service so far and would highly recommend Streets Ahead to anyone looking to rent or buy a house/flat
Date of experience: September 12, 2024
S
Sophie
US
Joshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Date of experience: September 9, 2024
C
Customer
US
Streets Ahead in Crystal Palace
A Landlord renting out a House Nick and Enzo from Streets Ahead in Crystal Palace mainly dealt with our needs as landlords. Joshua was also part of the process. All our interactions with the three of them were highly professional. The level of service we received is how all companies should operate. Unfortunately, it is rare to come across such professionalism in today’s extremely sloppy standards. Nick and Enzo were excellent answering all calls, emails and queries clearly, covering everything we asked and in prompt time. We did not need to chase anything or sit waiting for anything. All interactions were professional and fluid. A tenant was found in the timeline we needed. When viewings took place in our absence our property was respected and locked up properly. We look forward to continuing our great working relationship. Thank you guys, keep up the great work!
Date of experience: September 3, 2024
MC
Laziest agency I have seen EVER.
From the letting agents to property management agents to the accout department, they are all slow to responses as soon as you moved out. It takes them forever to process a deposit refund. I moved out middle of July 2024 and as of today, the end of Auguest I still have not received my deposit refund back. One day they said the property manager who was responsible for my account left their company and they didn't know I moved out. Execuse me? How poorly their management have to be to let such a situation happened? Shouldn't their manager of the property management apartment forseen all the handover to been done smoothly when someone left the company and have all their existing accounts been taking care of? They needed the tenant to informed them they have moved out instead of them reaching out to tenant before the lease expired. The other day they said they hadn't booked the move out check clerk to do the inventry check so they couldn't do anything. So I wait another week until they booked the clerk. When the clerk is done and have the report. They said they needed to wait the landlord approval that the report. When the landlord agreed the report was good. They said they need to book a professional cleaning before they can release the deposit. Oh, Hello? Shouldn't they have told me a cleanning is needed to be booked the same moment they told me they needed to do an inventry check? Week after week after week. Everytime I have to call them to learn the progress they made as they never response to your emails. And everytime I called, they would give you another new execuse why they couldn't release the deposit. No need to say they could never provide a date, or a correct time frame when I can have my deposit to be released. Before you sign the teneacy agreement, they gave you 2-3 days to make the deposit. When your lease expires, they will take forever to give you your money back. That's not so fair, innit?
Date of experience: August 27, 2024
c
customer
US
Amazing Streets Ahead
The swift responses to queries, the amiable and painstaking reception (especially that of Kristen Watson of the Purley office) all geared towards ensuring that clients and potential clients have a "wow" experience is unforgettable. Not forgetting Lisandra Pereira. I wish all the staff would emulate these two.
Date of experience: August 6, 2024
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