Approved Food Reviews

Have used this site for I number of years and only ever come across 1 packet of cakes which had actually gone past the use by date, not JUST there the best before date. As the price of shopping has increased,so has my need to use these kind of sites, just so I'm able to feed my family of 5....we all have to live off my husband wage& my pip due to my disabilities.We need to create LESS waste in the country, &if that means paying less for food because its a little damaged or last its best before date, I'm fine with that.

Ordered some Ferrero Raffaello, both were delivered cut seal. One expired 2022 while other one only had 35 instead of 40. Was told they can't replace these even though the price increase

AVOID THIS JOKE OF A COMPANY. HOW THEY ARE STILL TRADING IS BEYOND ME. JUST LOOK AT THEIR REVIEWS. EVEN MOST OF THE SMALL PERCENTAGE OF POSITIVE FEEDBACK LOOKS SUSPICIOUSLY FAKE WITH THE DATES BEING SO CLOSE TOGETHER. SO, WE HAD A NUMBER OF PROBLEMS WITH THE GOODS THEY SENT. MOST ARRIVED DAMAGED IN SOME WAY OR ANOTHER DUE TO POOR PACKAGING. BUT, EVEN WORSE, A NUMBER OF GOODS WERE MISREPRESENTED AND THERE WERE SOME OTHER OUT OF DATE GOODS THAT CAUSED STOMACH UPSETS AND DIARRHOEA, WHICH THEY REFUSED TO ACCEPT A RETURN FOR, AND TOLD ME I WOULD HAVE TO PAY TO RETURN THE OTHER GOODS! I HAD TO OPEN A REFUND CLAIM WITH THE PAYMENT METHOD PAID TO GET MY MONEY BACK. WHEN I TOLD DISAPPROVED FOOD I WANTED TO RETURN THE GOODS THAT WERE OFF AND CAUSED STOMACH UPSETS AND DIARRHOEA THIS WAS THEIR RESPONSE: Felisia (Approved Food) Feb 16, 2024, 13:15 GMT Hello,   We have sold a substantial amount of this product and have had no other complaints regarding it, and it is highly unlikely that these products would cause the symptoms you are describing.   Kind regards Felisia AS YOU CAN SEE, NOT ONLY DOES THIS QUESTION MY INTEGRITY BUT THEY ARE IN BREACH OF THE SALE OF GOODS ACT. LIKE I SAID, A JOKE OF A COMPANY. JUST LOOK AT THE REVIEWS. IF YOU'RE THINKING OF PURCHASING FROM THESE CLOWNS, THINK AGAIN. OR, BE IT AT YOUR OWN PERIL

You can buy cheaper from shops. Rip off. Stuff well out of date. Will never use again.

Used to be good but now things are so far out of date it’s questionable as to their safety. It’s supposed to be near or just past sell by date but now it appears it doesn’t matter how old it is they’ll send it. Won’t bother again not even cheap half the stuff is cheaper in home bargains and their stuff is in date!

I ordered some out of date food from this company, assuming that it would be ok to eat. One of the items was 9 packets of love popcorn. On opening the first packet it smelt rancid and on tasting it, spat it out. It was disgusting and tasted of gone off cooking fat, absolutely inedible. U phoned the company and left a message with contact details and order number as requested. 4 days later and I am still waiting for a call back. I had also ordered a small container of salt. On opening the box, within a box, within a box all the salt was covering the entire contents, leaving me to wipe every item before putting it away. Not happy!!

Absolute rubbish company! My first order last week was for coffee pods, Kleenex tissues, diet Coke and an Advent Calendar. Order delivered today in a large cardboard box. I have no need for 18 out-of-date packets of Walkers hot chicken wings crisps and certainly will not be ordering from this company again. We are still laughing at this company's incompetance!!

First time ordering. Pros: some great bargains to be had. Great way to stock up on snack and 'junk' food. I only ordered items which were 'best before 2023' dates (although noticed some items were 2 years old!!!) incorrect dates given it seems! Cons: Not sure why items are 'limited' to 2-4 per order, we are a family of 6 so doesn't work for us! Besides, the whole point is to off-load items which are due to go out of date, so why limit and hold on to for longer? Minimum order of £22.50 is way too much (i can do a proper grocery shop for this amount) plus you have to add postage which can bring this up close to £30. Postage is too much. Minimum spend should be reduced to £10 with free postage otherwise defeats the object. Found website difficult and clunky to navigate. Not something I will be ordering regularly, maybe every now and then to top up on snacky stuff and when I can afford to spend a bulk amount of £25-£30.

Usually good service but lately items missing and my last order wrong item sent out. To be fair they refunded me straight away so good customer service but annoying when you've purchased something specific and get a totally different item. Delivery is quick and well packaged but would i use them again I'm not sure can't be doing with chasing up wrong items.

Three days of waiting in for my delivery. Each day I had a time slot which came and went again. No contact from Approved foods and tracking turned off on my delivery a minute past their latest due time. Never again there are far more reliable bargain food companies out there! I don’t have much hope of receiving my goods at all…

My second order with this company super cheap decent quality rapid dispatch and delivery time well packaged all round well happy would highly recommend to all who want to save a few quid

My order was processed quickly and arrived promptly. I think it isn't that much of a deal though. A lot of the food is not that cheap compared to retail. For example I paid £6.00 for four bottles of koppaberg dated last month. In asda its £6.90 for four. An extra 90p for assured quality. They were wrapped extremely carefully but the amount of bubble wrap was a bit wasteful. Environmental impact of food waste is largely my motivation for ordering. They advertise as if you are saving massive amounts but I did not save £12 on products nearly a year out of date they do not hold retail value & cannot even be sold in traditional retail. Which feels dishonest. For some reason my order came to £37.48 and my card was charged £40.48, too. Which I don't understand.

Most of products I got were over 2 and a half years out of date and went straight into bin! £1 box was rubbish, with well out of date sweets and tin of soup. £10 box of chocolates were all grey looking with aged chocolate. Won't be re-ordering! "Near or just past best before date" is not true with my products being best before June 2020 on most...nearly 3 years out of date! Who keeps stuff that long out of date?! This shop/site is not for me!

No complaints at all, arrived quickly, lucky box had many nice items. A couple of items I wont use passed on to friends. Good value for lunchbox items, put in a second order.

No Stars for this company. Please do not use this company. I recently ordered goods which were not short best before dates. 2 boxes of chocolates 23.02.22 and 2 boxes 6.6.22. When I contacted the company because I was not happy how old the goods were and to get my order credited, they wanted to charge me £8.50 for collection!!! Totally unbelievable!!!!

I read the many negative reviews but, as Approved Food had the item I wanted at the cheapest price, I decided to place an order anyway. I am certainly glad that I did, because it was a wonderful shopping experience - no fuss, no drama. Ordering from the website was simple and there were no problems with the order going through the system. Payment was secure and I got an email instantly to confirm my order had been received. I had created an account, which was already showing "Order Being Processed". Within a day I received an email telling me that my order had been picked, packed and was on its way via courier, arriving within a couple of days. I was very impressed with everything and am glad that I risked placing my order with Approved Food. I would certainly recommend them - excellent service and thank you.

Great range of products, some not available elsewhere. If they make a mistake, it will be rectified promptly and courteously, and everything is packed and delivered with care. Sorry I didn't leave your feedback Claire, just wanted to show appreciation!

Placed an order which went out to the wrong address. Customer care went above and beyond to make sure the items arrived to me. That makes it my third order, each time I have received exactly what it says on their site.

I made an order and it charged me twice. It looked like a system error on their part as the page froze. Everything was still in my basket so I ordered and then the basket emptied. It charged me twice and two duplicate orders were made. I called them immediately and no one got back to me. I have now called, emailed and used form on their website. No one has responded.

I have to say my experience with Approved Food has been wholly positive. I placed my order on a Wednesday morning and was opening my box at 4pm Friday tea time - 2 days later. The products were well packed - slight 'bashing' to the box of Lindt Lindor chocolates but the product itself is fine. We got a lot for our £23.00 order - quite a few items had a date AFTER the date advertised on the website (some were out of date on the site, but end of Aug (so in date) when they arrived) - some were the same as on the website (none with a date before). Every product we have had has been just fine - I would challenge anyone in a blind taste test to say that they were 'out of date'. Big bags of pasta at 10p each and dirt cheap Budweiser and then 10% off as well through Moneysavingexpert.com - what's not to like? Fill your cupboards folks - this one works!