Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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Sean
Sean
1 reviews
10 months ago
5 out of 5 stars

I had an amazing experience

I had an amazing experience. Sonic is hands down the best car transport company that ai have worked with First I wanted them to pick up a car in Az It was all set to go when I decided to purchase a vehicle in CT and they were very accommodating and easily found a driver to go to CT last minute. Then it wasn't their fault but the driver bailed on me because his full load was backed out of. I was in CT and I was pressed for time my ticket only has an hour and a half before I had to board the plane and they found a driver immediately for me and they were there in 30 minutes. They are the hardest working group of people who put up with last minute changes and they pulled through for me. They got the car up on the trailer with enough time for me to board my plane. They are an excellent team of professional people who were able to meet my unrealistic news and they still did it. I recommend them to all people and I would use them for any and all future car moves. What can I say, amazing,hard working, super accommodating,and they can tackle all my last minute requests. I love this company. No damage to the car they even drove it into my driveway for me. Super company I wouldn't work with any other company after having this wonderful experience. I can't believe they were able to get to the car in 30 minutes with 0 time to spare. Excellent service.

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Lukwesa Morin
Lukwesa Morin
1 reviews
10 months ago
5 out of 5 stars

Had a smooth experience working with…

Had a smooth experience working with Jesse Madison. Thanks!

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Ron Ramjit
Ron Ramjit
1 reviews
10 months ago
5 out of 5 stars

I was happy to work with sonic…

I was happy to work with sonic transportation they have did a very, very good job. I was happy with everything.

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SETHIA
SETHIA
1 reviews
10 months ago
5 out of 5 stars

Awesome!!!

He didn’t give us the run around and gave us the best price out the door. Our car got here ahead of schedule and beautiful. Thank you!!!

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maryann cater
maryann cater
1 reviews
10 months ago
5 out of 5 stars

Stephan kept in contact with me and…

Stephan kept in contact with me and updates till the car was picked up. Great working with him

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Alexus Newson
Alexus Newson
1 reviews
10 months ago
5 out of 5 stars

I had a great experience with Eliot

I had a great experience with Eliot! He helped me and was very patient with all of my questions. My car was also delivered 2 days early, I had an excellent delivery guy as well! Thanks Eliot I’m so happy!!

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Lee
Lee
1 reviews
10 months ago
5 out of 5 stars

S😊NIC TO THE RESCUE!

Sonic picked up one vehicle in Michigan to Virginia and then picked up my Virginia vehicle and took it to Ohio. Very professional and detailed about their ETA. Our daughters can finally get around at college! THANKS SONIC (good name choice 🤣)

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10 months ago
5 out of 5 stars

Jeff

Jeff Did a great Job I know that they have some reviews that are not nice But I Asked all the concerns an he went Cristal clear Jeff was very honest and helpful

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10 months ago
1 out of 5 stars

Terrible experience!

Terrible experience! I was moving from WA to OH and scheduled my vehicle pickup 2 weeks in advance. Due to not hearing anything back from the company after signing my contract, I would have to constantly call to reach out. Anthony Daniels handled my transaction terribly. He quoted me for $1100 cost, then called me to tell me he could only find someone for $1760. I told him I no longer wanted the service because that was not the price I signed the contract for. He then proceeded to get aggressive with me over the phone telling me that he had been looking for a driver since Monday and if I cancel they would charge a $200 cancellation fee. I let him know that I would dispute the charge with my bank because he did not schedule with a provider (because I no longer wanted to service due to unfair pricing). After verbally telling him this. He then proceeded to schedule with a transporter to get the $150 for me “cancelling” after I told him verbally that I didn’t want the service. 0/10 service. He is a senior shipping agent but I’m pretty sure he’s scammed a lot more people with price gauging the contracts. This company needs to be investigated.

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10 months ago
5 out of 5 stars

Great service

Great service. Pick and drop-off was easy. My driver Joe was professional. Luke and Cliff were great setting things up. Easy to move across multiple states. Thank you

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Lyn
Lyn
1 reviews
10 months ago
5 out of 5 stars

Jeff from Sonic is awesome

needed my car shipped from NJ to SC, it was inoperable, we had bad weather including snow. Jeffery from Sonic was excellent! He communicated with me through out my experience. We had a few cancellations etc, but he remained dedicated to getting my car transported. He reached out to several drivers until he found me one. The pricing was fair, and though I was scared in the beginning because of all the calls and quotes I was getting from different companies. Jeffery reassured me and it all worked out. Thank you Jeffery, thank you Sonic. I’ll be using them again.

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customer
customer
1 reviews
10 months ago
1 out of 5 stars

Don’t get me started

Started out fine, enclosed transport, affordable price. Then just hours before scheduled pickup the driver said he got a better deal and sorry for the inconvenience. Sonic rep was contacted and he said he had his top two assistants working on it. The rotate vehicle is garaged in Illinois and was to be transported to Arizona. We flew in to facilitate the loading. Our departure driving cross country was tied to he vehicle pickup. Now we have three additional days of hotels and meals until a reliable carrier would be available.

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Usman Ahmed
Usman Ahmed
1 reviews
10 months ago
5 out of 5 stars

Prompt response and courteous excellent…

Prompt response and courteous excellent service. Thanks. Well done Stephan!!

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10 months ago
5 out of 5 stars

The driver was dynamite and his timing…

The driver was dynamite and his timing was impeccable going from Washington state to Chicago, illinois! I'd call them again in a heart beat!

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Josh Mishler
Josh Mishler
1 reviews
10 months ago
5 out of 5 stars

Very helpful

Very helpful, made it a very stress free experience to get me car shipped up to my son who needed it. Was always accessible to answer any questions and kept me updated along the way

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Mirelle Diaz
Mirelle Diaz
1 reviews
10 months ago
5 out of 5 stars

“I had a great experience working with…

“I had a great experience working with Ariana Moretti. She helped me move my vehicle from one state to another, and the process was smooth and hassle-free. Ariana was professional, responsive, and made sure everything was handled with care. I highly recommend her services to anyone needing reliable vehicle transportation!”

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Judy
Judy
1 reviews
10 months ago
5 out of 5 stars

We transported a car from Texas to…

We transported a car from Texas to California and Albert Bryant took good care of us. He worked hard to find a good rate and a great driver, Peter.

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Amenoussi Yao
Amenoussi Yao
1 reviews
10 months ago
4 out of 5 stars

I like the professionalism from this…

I like the professionalism from this company

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10 months ago
4 out of 5 stars

Victory Wenzel did an excellent job…

Victory Wenzel did an excellent job communicating with me and the car arrived in a timely manner. Overall I was pleased with the experience.

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Kaycee Jones
Kaycee Jones
1 reviews
10 months ago
5 out of 5 stars

Quick Service

Mateo Richardson facilitated a smooth and quick delivery of my vehicle. 10/10 recommend !

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