Bank of Georgia is a prominent financial institution operating under the domain soloonline.ge, specializing in a range of financial services aimed at both individual and corporate clients. The company provides various banking solutions, including personal and business accounts, loans, and investment products designed to meet the diverse needs of its customers. Targeting a broad audience, Bank of Georgia serves individuals seeking personal banking services as well as businesses looking for reliable financial support and investment opportunities. With a commitment to enhancing financial accessibility, the company utilizes modern technology to facilitate online banking services, ensuring convenience and efficiency for its users.
Reviewers frequently report negative experiences with Bank of Georgia, citing customer pain points more often than praise. Common complaints include bank, service, worst, time.
A smaller set of reviewers mention positives such as card, card swallowed, card swallowed atm, swallowed. Overall sentiment is predominantly negative based on 27 reviews and an average rating of 1.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 27 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 3.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“My card was swallowed by ATM of one another local bank branch, I contacted 24 h office of Georgian bank and officer K...”
“I just joined Solo membership, but I cannot see any "good" "customer service" at all yet”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | — | 27 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: Bank of Georgia is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 1.6).
27 reviews of Bank of Georgia. Filter by what matters to you.
Quick answers to the questions people ask most.
Bank of Georgia has numerous reviews on various platforms, reflecting a mix of experiences. While some customers express dissatisfaction with service quality and security issues, others note potential in their mobile app and customer support.
Bank of Georgia is not classified as a scam; however, customer feedback indicates concerns about safety and service reliability, particularly regarding account security and responsiveness from support.
Bank of Georgia provides a range of financial services, including personal and business banking, loans, and mobile banking through its app, which some users find decent.
Bank of Georgia typically accepts various payment methods including bank transfers, debit and credit cards, but users have reported issues with transaction processing.
You can reach Bank of Georgia's customer support through their 24-hour office, email, or via their mobile app, although many reviews mention slow response times.
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Bank of Georgia is a prominent financial institution operating under the domain soloonline.ge, specializing in a range of financial services aimed at both individual and corporate clients. The company provides various banking solutions, including personal and business accounts, loans, and investment products designed to meet the diverse needs of its customers. Targeting a broad audience, Bank of Georgia serves individuals seeking personal banking services as well as businesses looking for reliable financial support and investment opportunities. With a commitment to enhancing financial accessibility, the company utilizes modern technology to facilitate online banking services, ensuring convenience and efficiency for its users.
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