The hype is real!
I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
Over a year ago
Excellent service! Frank has been super responsive and addresses everything we need very timely. We have been working together for a few years now. Highly recommended!
Over a year ago
This company produces top-quality products with strong emphasis on manufacturing excellence. Their responsiveness and on-time delivery , combined with great customer service.
I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
Love that their team consistently stays on top of orders and keeps us in the loop every step of the way. I’ve had problems with past manufacturers going silent on me or not completing orders on time, so this is a big deal for me.
Experience with the place has been the worst Ive ever experienced. They were not responsive at all for any inquiries, and I had to also reach out multiple times to different people to get an answer. Also, I ordered a product from them which they told me the lead time was 6-8 weeks and I waited over 3 months constantly asking for updates. Not only with the delay, but they sold me a product that they knew was going to get banned by the FDA, so I am stuck with a bunch of inventory which I cannot sell. They have terrible customer service. Its unfortunate because they do have great selections of products, but their customer service is terrible. They dont treat you or your business like a partnership at all. Go try working with another supplier and you’ll see the huge difference in customer service. Try out vox nutrition they are way better.
We have been in the supplement business for 10yrs now and in my opinion, SMPnutra is an outstanding company that goes above and beyond in terms of communication, professionalism, and product quality. One of the things that stood out to me about SMPnutra is their exceptional communication skills. They are prompt and professional in their responses, and they always go the extra mile to ensure that their clients are satisfied with their services. It is always a pleasure to work with a company that is so easy to communicate with. In addition to their communication skills, SMPnutra is also dedicated to providing high-quality products. I have not come across any customer complaints regarding the packaging or bottling of their supplements, which is a testament to the quality of their products. It is clear that SMPnutra takes great care in ensuring that their supplements are of the highest quality. Overall, I would highly recommend SMPnutra to anyone looking for a reliable and professional supplement company. Their exceptional communication, commitment to quality, and dedication to customer satisfaction make them a cut above the rest.
I have worked with SMP Nutra for a couple years and will continue to do so. Professional people, first class facilities, awesome products and they get it right the first time! I highly recommend them!
SMP Nutra has been very professional and helpful in the process of manufacturing our supplements.
SMP is always ahead with great products and a fast process. With Supply chain is never easy, but they manage to work & solve problems. Let's keep up with the good work.
Been working with SMP Nutra team for many years now. Leadership is great. Always coming out with the new trends and they stay ahead of the game. Highly Recommend.
We've been working with SMP for a couple of years and the experience has been A+! High quality products with fast lead times. Will continue to grow with them.
Don't trust them. They don't have valid CGMP certification available. Poor customer service. The team doesn't reply to emails.
There is no value for customer service, I don't recommend it.
Decent products. Terrible communication and frankly respect for my teams time. When you're trying to close a deal for over 100k, we felt that the least you could do is offer the info and help needed. McDonald's employees have better customer service.
Scammers! Be careful with them. Sent less than was ordered and do not want to return the money.
Solid company. Responsive. Deliver within expected windows. Solid products. Quality manufacturing and great customer service. Give them a go!
We have been working with SMP Nutra for almost 2 years now. They have a large collection of high quality products and great prices. SMP Nutra have outstanding customer service, but what impressed me the most is everyone there is willing go above and beyond for you. They put their customers first, it's not all about profit. Highly recommended for anyone looking for top notch quality products!
Overpromising, not delivering. Only delays so far, not informing about changes in advance and you have to ask it for yourself. We'll see how they will deliver our first order.
Getting everythign done with SMP for my supplements made it easy and did not break the bank for me. I make use of their extra services they provide like their marketing and their labeling they offer to make this so much easier for me and it has proven to be easier that way
Happy to have done business with the team over at SMP. I have not been able to find a high-quality manufacturer who can handle our bulk orders but now I have.
great pricing, awesome team of people, they were very open and communicated very well. I had any and all my questions answered which made working with them a pleasure.
Making our supplements was easy as ever with SMP they have some great crew memebers and have a firm understanding on the industry. They were more helpful than I expected and wanted me to succeed
Based on analysis of 11 reviews rated 1-2 stars for SMP Nutra
“I have ordered multiple times and it seemed like the customer service and order turn time steadily got worse”
“They refuse to refund and have told many lies and caused endless delays”
“I was promised delivery in 8-10 weeks, but I still don’t have it”
“As a small business owner, I entrusted SMP with the production of my products, but their lack of communication, delay...”
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SMP Nutra is a leading manufacturer of private label nutraceutical supplements based in the USA. The company specializes in producing a wide range of dietary supplements, including capsules, tablets, softgels, powders, and gummies. With a focus on custom supplement manufacturing, SMP Nutra allows brands to create unique formulations tailored to their specific needs. The company offers over 800 private label stock supplements and provides various packaging options to help clients stand out in the market. Targeting health and wellness brands, retailers, and entrepreneurs in the nutraceutical industry, SMP Nutra serves as a full turn-key partner in supplement production. Their services include industry expert label design that ensures compliance with FDA guidelines, making it easier for clients to launch their products effectively. By investing in the latest trending supplements and maintaining a commitment to quality, SMP Nutra aims to support businesses in delivering high-quality health products to consumers.
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Reviewers consistently report positive experiences with SMP Nutra. Customers often highlight great, quality, products, working. A minority mention drawbacks around customer, customer service, service, order. Overall sentiment is strongly positive with an average rating of 4.0 stars across 50 reviews.