A day ago
Had an issue with a defective part and their team went above and beyond to make it right. Sent a replacement overnight at no charge and even included a prepaid return label. This is how customer servi... See more
A day ago
Building a track car and they have everything I need in one place. From engine internals to suspension components, quality is consistently good. Prices aren't the cheapest but the convenience is worth... See more
A day ago
Found the air filter I needed but the search function is pretty clunky. Had to dig around to find the right part number. Once I found it though, ordering was smooth and delivery was on time.
A day ago
The brake pads I ordered were exactly what I needed and good quality. However, when I had a question about compatibility, it took 3 days to get a response from support. Product itself gets 5 stars, se... See more
Had an issue with a defective part and their team went above and beyond to make it right. Sent a replacement overnight at no charge and even included a prepaid return label. This is how customer service should be done.
Building a track car and they have everything I need in one place. From engine internals to suspension components, quality is consistently good. Prices aren't the cheapest but the convenience is worth it.
Found the air filter I needed but the search function is pretty clunky. Had to dig around to find the right part number. Once I found it though, ordering was smooth and delivery was on time.
The brake pads I ordered were exactly what I needed and good quality. However, when I had a question about compatibility, it took 3 days to get a response from support. Product itself gets 5 stars, service needs work.
Been buying from them for years for my project car. Their turbo components are top-notch and they always have hard-to-find parts in stock. Shipping is reliable and packaging protects everything well.
Love that they include detailed specs and compatibility info for each part. Makes it easy to order the right components without second-guessing. My go-to for maintenance parts.
Ordered two items that showed in stock, but one was backordered for 3 weeks. They could have communicated this better upfront. The part I did receive was good quality though.
Beat everyone else's price on the suspension kit I wanted by $50. Only complaint is it took 4 business days just to process and ship my order, which seems excessive for in-stock items.
Order oil filters and spark plugs regularly. Never had any issues with quality or shipping times. Basic stuff but they do it well.
Ordered a new exhaust system and it arrived within 3 days. Quality is solid and installation was straightforward. Prices are competitive compared to other sites I checked.
Ordered the wrong size headers by mistake and their return policy is pretty restrictive. Had to pay return shipping and a 15% restocking fee. Product quality was fine but the policies are rough.
Needed a specific sensor for my truck and they had the exact OEM part. Arrived quickly and solved my check engine light issue immediately. Will definitely order from them again.
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Smokecartel appears to be a business operating in the vehicles and transportation sector, though the specific services offered are not clearly defined from the name alone. The company may provide transportation-related services, vehicle sales, or automotive solutions. Without additional context, the exact nature of their vehicle and transportation offerings cannot be definitively determined.
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Reviewers consistently report positive experiences with Smokecartel. Customers often highlight order, part, quality, shipping. A minority mention drawbacks around return, disappointing, disappointing return, disappointing return process. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.
