Helpfull & good customer service from…
Helpfull & good customer service from sky insurance team .

Last reviewed over a year ago
Over a year ago
What an absolute joke. I set my insurance may 2023 and they call me today to tell me after a year, that any gold in my house would not be covered by their policy. That this would be an additional paym... See more
Over a year ago
First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable person in the house with a window frame hanging off the wall, first called Tuesday AM... See more
Over a year ago
I have taken a new car policy via 1st Central and it appears is underwritten by Skyfire. I have requested a hard copy of my policy and have still not received it. I have lodged a complaint with the br... See more
Helpfull & good customer service from sky insurance team .
POOR customer service. Constantly being treated badly via email and telephone when regarding an enquiry. Although they are cheap, the staff need to be trained excellent customer service. Very unhappy with the service as it's my first car and it's unfair.
Nice and easy to deal with, got a good price
Excellent customer service setting up my first ever car insurance set up.
Took payment and then wanted so many papers. Should have told me before I paid and I would have gone elsewhere
Beat my renewal by nearly £400 Would 100% recommend luke! He was Very helpful
Helped me through all of the insurance setup and was quick and easy to do, fully recommend!
Been with these guys 5 years straight now. Alex a member of the team is a star, went out of his way to help me and that helped me out nicely sorting my insurance out (thanks for your help if your reading this) highly recommended for many groups of vehicles.
Amazing price and helpful staff
Chap I spoke to (Luke I believe) offered me a quote that was not only more comprehensive than a competitors quote but also around £1000 cheaper over the course of the year. The process was easy enough to set up and he wasnt pushy when it came to going through with the setting up of the policy. Its my first year with both a modified and performance vehicle (350bhp) and despite this I was only £100 more per year than I was in my last car (Fiesta ST, 182bhp). I havent had to make any claims or anything so I cant say anything about that side of the policy but so far so good.
Very good service. And very quick replies
Very friendly and helpful
Dealt with Luke, he was very pleasant, very helpful and most importantly saved me £40 on nearest price but took excess from 650 down to 350!!! Thanks!
Service is brilliant, cheapest price, staff go above and beyond to help out and understand your needs! Would highly recommend to anyone who's a car enthusiast! Thank you!
The service provided was excellent and the knowledge of Luke for the modifications list to the car proved to be invaluable. Well done.
5 star really helpful
Very knowledgeable, quick and polite 👍🏻
Really helpful with my car insurance, insured my Silvia with all my modifications for a great price! Will recommend and have recommended to other people :)
Good contact and communication. Insurance not as competitive as others. Easy and pleasant colleagues. Good experience.
by far the best insurance company when it comes to renewals and quotes ! keep up the good work guys !
Based on analysis of 71 reviews rated 1-2 stars for Sky Insurance - Temporary Car Insurance Compared
“That this would be an additional payment”
“First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable pe...”
“When we took out insurance with these thieves they were called Sky insurance, seems that they are now Safely insured,...”
“Absolute joke they are”
“Report them to the Federal Trade Commision if you have been scammed”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sky Insurance is a specialist insurance broker based in the UK, focusing on providing temporary car insurance solutions for a diverse range of customers, including young drivers, learners, and those with modified or performance vehicles. The company partners with reputable insurance providers to develop bespoke insurance services that cater to the unique needs of their clients. This approach ensures that customers receive tailored coverage options that are distinct from those offered by traditional insurance suppliers. Sky Insurance emphasizes customer feedback in designing their policies, which helps them address the specific requirements of their target market. Their offerings include temporary insurance for motorbikes and short-term policies, making it easier for individuals to find suitable coverage without long-term commitments. By prioritizing customer satisfaction and delivering unique insurance solutions, Sky Insurance aims to support drivers in navigating their insurance needs effectively.
Sky Insurance receives a mix of feedback from customers, with a significant portion expressing dissatisfaction. Many reviewers highlight poor claims service, citing difficulties in lodging claims and unresponsive customer support. Complaints about inadequate coverage and unclear policy details are prevalent, with some customers feeling misled about what their insurance includes. On the other hand, there are positive remarks about the helpfulness of certain staff members and the quality of service provided during initial inquiries. Some consumers appreciate the competitive quotes offered by Sky Insurance, which they find better than alternatives. However, the overall sentiment is marred by the numerous negative experiences shared, particularly regarding claims handling and customer service.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.