Last reviewed over a year ago
Over a year ago
What an absolute joke. I set my insurance may 2023 and they call me today to tell me after a year, that any gold in my house would not be covered by their policy. That this would be an additional paym... See more
Over a year ago
First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable person in the house with a window frame hanging off the wall, first called Tuesday AM... See more
Over a year ago
I have taken a new car policy via 1st Central and it appears is underwritten by Skyfire. I have requested a hard copy of my policy and have still not received it. I have lodged a complaint with the br... See more
Spoke to Luke Tillbrook a few times regarding my car insurance and finally bit the bullet and went ahead with it. Luke has always provided a top service, been very professional and answered any queries I’ve had. A real asset to the company. I wish all customer service was as good as this! 10/10 and will definitely recommend to friends and family. 👌🏻
Very helpful an happy with insurance
Great service, really know their stuff and very helpful with setting up my policy. Big thanks to Will who was especially helpful.
Exceptional service from Luke on the phone. He is a real credit to the company and should be rewarded accordingly. Elise is another member of the team that is always willing to help. Thank you!! Can not recommend enough.
Brilliant service and price. Couldnt be happier
telephone staff were extremely polite and helpful, answered every question
Was spoken too very rude and has taken my money not happy at all
Really good customer service.
Luke T in the customer department was excellent. He provided knowledgable support and guided me through in a friendly, professional manner. A much better experience than Adrian flux or any other competitor!
Sky Insurance are really straightforward to deal with, & it's easy to send requested documents. Friendly advisors.
Very good customer service and are very helpful and very reasonable prices for car insurance.
They were really good with letting me know on any progress and quick on updating me
Helpful staff, made the process quick and easy
Straight forward to deal with - no problems with the service all good - very helpful unlike other companies
Great service that find you the best prices. Excellent customer service also
I have used Sky Insurance for around 5 years now, and have always received good service.
Really helpful people who have the knowledge that’s needed if insuring a modified car
Very easy and and excellent quite
First time using sky insurance and the experience was fantastic, knowledgeable and friendly staff Luke/Nick who were able to sort out my insurance with minimal effort on my part 10/10 would recommend
They make the process easy as it gets. I have been insuring various cars through them for about a decade now and will continue to do so for the foreseeable. Keep it up!
Based on analysis of 71 reviews rated 1-2 stars for Sky Insurance - Temporary Car Insurance Compared
“That this would be an additional payment”
“First time claiming SKy home insurance and having a complete nightmare, for an emergency fix and with a vulnerable pe...”
“When we took out insurance with these thieves they were called Sky insurance, seems that they are now Safely insured,...”
“Absolute joke they are”
“Report them to the Federal Trade Commision if you have been scammed”
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Sky Insurance is a specialist insurance broker based in the UK, focusing on providing temporary car insurance solutions for a diverse range of customers, including young drivers, learners, and those with modified or performance vehicles. The company partners with reputable insurance providers to develop bespoke insurance services that cater to the unique needs of their clients. This approach ensures that customers receive tailored coverage options that are distinct from those offered by traditional insurance suppliers. Sky Insurance emphasizes customer feedback in designing their policies, which helps them address the specific requirements of their target market. Their offerings include temporary insurance for motorbikes and short-term policies, making it easier for individuals to find suitable coverage without long-term commitments. By prioritizing customer satisfaction and delivering unique insurance solutions, Sky Insurance aims to support drivers in navigating their insurance needs effectively.
Sky Insurance receives a mix of feedback from customers, with a significant portion expressing dissatisfaction. Many reviewers highlight poor claims service, citing difficulties in lodging claims and unresponsive customer support. Complaints about inadequate coverage and unclear policy details are prevalent, with some customers feeling misled about what their insurance includes. On the other hand, there are positive remarks about the helpfulness of certain staff members and the quality of service provided during initial inquiries. Some consumers appreciate the competitive quotes offered by Sky Insurance, which they find better than alternatives. However, the overall sentiment is marred by the numerous negative experiences shared, particularly regarding claims handling and customer service.
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