All Good!
I love the SKIMS cotton underwear line. I appreciate the ease of returning.
3.0
Average
100 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
SKIMS has room for improvement based on customer feedback. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Amazing
Extremely fast shipping! I love SKIMS!!
SCAM
SCAM - I’ve been trying to get a refund for weeks for customs they made ME pay and SKIMS support is a nightmare. I provided everything they asked for, including proof of payment from DHL, yet they keep closing the ticket and ignoring follow-ups. I’ve emailed multiple times and all I get is silence or the same generic reply. Totally unacceptable for a brand of this size. Feels like a scam – be warned.
Washed tree times and I can throw it away, bad customer Service
BALCONETTE PUSH-UP BRA is comfortable to wear and is really nice. I've had the bra for 2 months now, worn it maybe 6 times, washed it by hand 3 time, the holder strips are now ruined. Can’t wear it anymore. I went to the Selfridges London store where I bought it. Of course I don't have the receipt anymore and the manager, Loudeen, had nothing to offer me. She even refused to call the floor manager and that is unacceptable. Very poor customer service. I've spend almost 1000 pounds there in the last 2 months and she prefers to let a customer go back upset instead of helping. 😒. skins check your staff please!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
skims.com
All reviews
100 total • Write a review
Showing 1 - 10 of 96 reviews
PZ
Prompt delivery
Prompt delivery! The fabric is so minimalist. I really like it.
Date of experience: July 5, 2025
BM
Love, love, LOVE!
Love, love, LOVE my new Skims bras!!! I will never buy another brand!
Date of experience: July 3, 2025
AR
Terrible quality
I absolutely hate the bras I got and they look nothing like the pictures. I had to look again because I couldn't believe what I received. Completely sheer see through bra with the cheapest looking fabric on the cup. My husband was trying to do something nice for me, we got them on sale so no returning. The delivery was fine which is why I'm giving 2 instead of 1. But I can't believe this is what people are saying is so great. Could have gone to a department store and gotten something better.
Date of experience: July 3, 2025
ЮС
Terrible quality
Terrible quality . Cheap fabric . Paid for delivery , long waiting 16 days , in the end they sent in a bag like a rag , the whole bra is wrinkled . For the return I was deducted 13,5€ + return delivery I also pay for my own account 8€ and here too 10€ !!!! Ordered for 62€ will only return 48,50 € . I spent money , nerves and time !!
Date of experience: July 2, 2025
AL
Very fast from order to delivery
Very fast from order to delivery! Quality AF product
Date of experience: July 2, 2025
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