I found the experience with Simply Conveyancing to be simply comforting.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped re... See more
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when... See more
Very poor experience.
A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have key... See more
We requested this company to buy an apartment, we already have a process, 1 yearrrrrrrrrr and two accepted offers from the bank, but I haven't received the keys to the house yet! they dragged out the process by always being on vacation! Or delay after delay, expired documents, or somethings else !!! they are the laziest and most irresponsible solicitors . I do not recommend!👎👎👎
I had a fantastic experience with my solicitor, Kerry, who worked with me to initially sell my home but I went back to her when purchasing my next property. She was incredibly responsive, patient, and supportive. She has a great attention to detail and will ensure that your best interests are protected when dealing with the estate agent and other solicitors. Would highly recommend!
Read all the other 1 star reviews and run a mile! Atrocious service, delay after delay, lost documents, poor communications, 5 months into a straightforward property transaction and there is zero urgency on their side to get exchange and completion through. Recommended by Estate Agents and they can't get to speak to anyone for days on end either. Do your due diligence before choosing this firm!
Very helpful team, always happy with the response time and information received. They were always happy to help. Made me feel safe with buying my first property. Would highly recommend
Excellent work from my solicitor Natalie in helping me buy my forever home. Especially in dealing with a stubborn sale as the home was being sold by a mortgage company. The team at Simply were communicative and patient with me the whole way through. Shout out to Victoria who looked after my case when Natalie was away as well. She did a great job too! X
The team was very professional providing a personal service. I would happily use them again and would recommend the company to anyone buying or selling a property
I highly recommend Simply Conveyancing. The service was first class. The document portal was very user friendly and there was always a person on hand to advise and deal with your requirements. A special thank you to Sobia Kauser in particular who was excellent.
Didn’t start off great, but after I switched the sale and purchase to Catherine Gillett, we had a good experience. The process was riddled with challenges but Catherine was amazing. Fought our corner brilliantly and was super supportive, an absolute pleasure to deal with. Incredibly knowledgable and clearly excellent at what she does. Thank you Catherine. You’re a star 💫
Worst Experience of a Conveyancing Solicitor I have Ever Had!¬
I think we must have been allocated the worst solicitor available at the time. I spent most of 18 weeks it took to complete this sale of one of our rental properties chasing her to pretty much no avail unless I copied her supervisor in! If my enquiries required urgent action I was told I could pay more for an expedited service which only made me wish I had used an alternative solicitor more. I thought it preposterous to demand more money just for her to do her actual job and refused.
After exchange I chased for a completion statement only to be told they were very busy but promised have something with me by the end of the week, which they didn't. I chased twice more before finally receiving anything to check and confirm correct, this was 2 days before completion! When it came to the actual completion day I wasn't surprised to find that they weren't too busy to deduct their fees before transferring our money!
We will definitely not be using this company again and certainly will not recommend them. We did think about naming and shaming but decided agaisnt it.
Excellent service. Kept informed would recommend . We were allocated Baylee for the sale of our property and when we found a property we wanted Baylee to handle that too. Extremely professional and helpful. The administration staff are excellent too. Muna is always friendly and helpful.
After initial problems with staff illness the sale was taken over by Lorraine Roberts who was extremely efficient responding to questions and provided prompt replies and advice
If you are looking for a solicitor who doesn't overwhelm you with information, explains you everything in an understandable manner, is prompt and efficient, and is always there to support you (and answer your silly queries), then Kate at Simply Conveyancing is your solution.
Thanks to her and the team, we exchanged contracts within 7 weeks of the offer being accepted.
Based on analysis of 42 reviews rated 1-2 stars for Simply Conveyancing
Communication14 mentions
“Sometimes waiting almost a month for replies from the other side, this even had to be escalated due to non communication”
Customer service13 mentions
“Very poor experience”
Response time10 mentions
“My lender sent Simply Conveyancing an email with final enquiries yesterday and 24 hours later, they are telling me th...”
Payment issues8 mentions
“Leanne Williams was great she dealt with the sale of our leasehold flat”
Delays7 mentions
“This fundamental lack of understanding of the law led to massive delays and meant the chain lost confidence the trans...”
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Simply Conveyancing is a specialized conveyancing firm operating in England and Wales, dedicated exclusively to residential property transactions. The company offers professional legal support for individuals buying or selling homes, guiding clients through the entire conveyancing process. Their team of experienced property lawyers is committed to providing reliable and efficient service, ensuring that clients have the necessary assistance at every stage of their transaction.
Targeting homeowners and property buyers, Simply Conveyancing emphasizes customer satisfaction, as evidenced by positive independent reviews from clients who appreciate the firm’s thoroughness and professionalism. The company also supports its services through a user-friendly mobile app, facilitating communication and document management for a seamless experience.
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Review summary
Simply Conveyancing receives overwhelmingly positive feedback, with many reviewers praising the service as "great" and "efficient." Customers highlight the professionalism and responsiveness of staff, noting that communication is clear and timely throughout the process. Many express satisfaction with individual solicitors, such as Kerry and Mohammed Laher, who are commended for their support and reassurance during transactions. However, a small number of reviews reflect significant dissatisfaction, citing prolonged processes and poor experiences that led to stress and financial loss. Some customers feel that the company lacks experienced staff, leading to frustrations during their transactions. Despite these criticisms, the majority of feedback underscores a strong commitment to customer service and effective conveyancing.
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