I found the experience with Simply Conveyancing to be simply comforting.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped re... See more
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when... See more
Very poor experience.
A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have key... See more
I was kept up to date on progress every step of the way without having to chase. The updates were honest and I never got the feeling that I was being stalled for some reason. When and if my solicitor was not available I didn’t get the feeling that case had stalled as someone else would pick it up straight away.
It was simple to order the survey which was carried out quickly and the report was very thorough. It was good to receive a call from the surveyor who discussed and explained the report.
Professional and reasonably priced, friendly service when talking face to face. The portal/ document system can be confusing in terms of communicating tasks to do's etc.
Simply Conveyancing were recommended to me by Dexters to act on my behalf whilst selling my house. It is not a complex sale (no chain). I accepted an offer in June 2024. It is now mid-November. Simply Conveyancing missed the exchange date (did not call or email to warn me they would miss it), and then missed the completion date (again no call or email). Communication has been very poor throughout. I still have no idea when my house exchange will now take place. Phone calls always go to answer machine and less than 50% of my messages have been returned. Emails get a similarly poor response. I have had to escalate through Dexters twice to get a call back - and even Dexters could not get a response this week. This week I emailed and phoned (three times). The only response I had was at 1700 on Friday which was an automated message telling me my solicitor would now be on leave for a fortnight. It is an unimpressive service and I would strongly recommend you look elsewhere if seeking a reliable and efficient solicitor.
Paul was very professional courteous and understanding. He explained everything in detail in an easy understandable format. He also has great people skills which helps immensely
Thank you for great service
I recently had the pleasure of working with Simply Conveyancing, and I am delighted to share my positive experience. One of the most impressive aspects of this organization is their outstanding communication regarding all conveyancing activities. The team consistently provided clear and timely updates throughout the process, ensuring that I was always informed and aware of the next steps. This level of transparency not only alleviated any concerns but also fostered a sense of trust and collaboration.
In addition to their excellent communication, the professionalism displayed by the staff at Simply Conveyancing was truly remarkable. Each team member approached their work with a high level of expertise and dedication, which made the entire conveyancing process smooth and efficient. Their attention to detail and commitment to client satisfaction were evident at every stage, making me feel confident that my interests were in capable hands.
From start to finish, Simply Conveyancing were brilliant, my daughter dealt with them on my behalf, they were very professional and helpful and approachable
I was really skeptical about using Simply Conveyancing at first. I worried that it appeared to be nothing but an online/digital platform and I would lose the 'human touch' aspect. I was completely wrong. Annie Nobbs was our solicitor and was fantastic throughout the entire process. Annie regularly kept us updated, displayed empathy and understanding during the stressful moments and fought our corner as best she could. I wouldn't hesitate to use them again.
Excellent service, really responsive and kept me well informed throughout the whole process. Richard and Holly were outstanding, both really knowledgeable and friendly. I would highly recommend Simply conveyancing.
Sairish has been brilliant since she took on my clients' conveyancing case. She's kept in touch with Fine & Country every step of the process and worked collaboratively with me to achieve our target exchange date and we complete today.
Well done Sairish and thanks for all your great work.
Richard Hughes
Fine & Country Chester
Very knowledgeable but communication sometimes lacking
My journey with simply conveyancing was rocky at the start. My solicitor Aleks is very polite, easy to speak with and clearly good at his job. Although at times communication was very poor and I felt a little let down by this. However, Aleks really put a lot of effort in to get the purchase completed by a certain date and I really appreciate this.
Based on analysis of 42 reviews rated 1-2 stars for Simply Conveyancing
Communication14 mentions
“Sometimes waiting almost a month for replies from the other side, this even had to be escalated due to non communication”
Customer service13 mentions
“Very poor experience”
Response time10 mentions
“My lender sent Simply Conveyancing an email with final enquiries yesterday and 24 hours later, they are telling me th...”
Payment issues8 mentions
“Leanne Williams was great she dealt with the sale of our leasehold flat”
Delays7 mentions
“This fundamental lack of understanding of the law led to massive delays and meant the chain lost confidence the trans...”
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Simply Conveyancing is a specialized conveyancing firm operating in England and Wales, dedicated exclusively to residential property transactions. The company offers professional legal support for individuals buying or selling homes, guiding clients through the entire conveyancing process. Their team of experienced property lawyers is committed to providing reliable and efficient service, ensuring that clients have the necessary assistance at every stage of their transaction.
Targeting homeowners and property buyers, Simply Conveyancing emphasizes customer satisfaction, as evidenced by positive independent reviews from clients who appreciate the firm’s thoroughness and professionalism. The company also supports its services through a user-friendly mobile app, facilitating communication and document management for a seamless experience.
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Review summary
Simply Conveyancing receives overwhelmingly positive feedback, with many reviewers praising the service as "great" and "efficient." Customers highlight the professionalism and responsiveness of staff, noting that communication is clear and timely throughout the process. Many express satisfaction with individual solicitors, such as Kerry and Mohammed Laher, who are commended for their support and reassurance during transactions. However, a small number of reviews reflect significant dissatisfaction, citing prolonged processes and poor experiences that led to stress and financial loss. Some customers feel that the company lacks experienced staff, leading to frustrations during their transactions. Despite these criticisms, the majority of feedback underscores a strong commitment to customer service and effective conveyancing.
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