Review summary

Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

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Paid for a delivery 2 weeks ago

Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.

S
Most expensive

Most expensive, rip off company I've ever experienced

CANNOT INSTALL OWN PRODUCTS

HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .

Low confidence in service

For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.

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All reviews

696 total β€’ Write a review

Showing 81 - 90 of 692 reviews
f

fm

US

1 out of 5 stars

refund issue

I've sent the product back, still haven't got the payment.

Date of experience: December 18, 2020

A
5 out of 5 stars

Very pleased with our new gas heater

Very pleased with our new gas heater. It is very stylish and gives off great heat. Delivery was excellent and on time. The added surprise was a voucher for €10 Off next gas cylinder. Thank you Calor Gas Anne and Emily

Date of experience: December 18, 2020

AB
5 out of 5 stars

Speedy delivery

Speedy delivery, even at Christmas. Great service.

Date of experience: December 18, 2020

AF
5 out of 5 stars

Product delivered timeously!

Product delivered timeously!

Date of experience: December 18, 2020

S
5 out of 5 stars

Calor Gas

Fast delivery, very good product.

Date of experience: December 17, 2020

CM
5 out of 5 stars

excellent service and prompt response…

excellent service and prompt response on queries

Date of experience: December 17, 2020

ML
5 out of 5 stars

Great product

Great product, perfect for homemade pizzas, easy use. Very fast delivery too..

Date of experience: December 17, 2020

AK
5 out of 5 stars

Excellent order to delivery

Excellent order to delivery

Date of experience: December 17, 2020

Pl
5 out of 5 stars

Very fast delivery

Very fast delivery. Excellent Product.

Date of experience: December 17, 2020

KW
5 out of 5 stars

Quick delivery and good service all…

Quick delivery and good service all round!

Date of experience: December 17, 2020

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