Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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💬Hasn't replied to negative reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 91 - 100 of 692 reviews
Pg
Only two stars because gas cylinders…
Only two stars because gas cylinders contain a lot of water and that means the gas is contaminated.
Date of experience: December 16, 2020
DO
Thanks for the reminder service
Thanks for the reminder service. I was delighted to get an email advising that the BBQ part I had been looking for previously was ‘back in stock’. I logged in and ordered it immediately along with another item. Ordering and delivery was seamless.
Date of experience: December 15, 2020
RG
Delighted with my purchase & appreciate…
Delighted with my purchase & appreciate my voucher very much . Thank you.
Date of experience: December 14, 2020
PR
Petar R
US
10 Days after ordered and paid in full - got some tracking number
I need to re-write my review, as after finally got a tracking number from support. It's understood that the Courier they are using has delayed the parcel with 9 days, not giving a tracking number. truly hope the parcel shall be delivered soon, and my opinion would be Calor to try some other delivery companies. The support person was great (did all he could), but still the delivery service may be handled way better
Date of experience: December 14, 2020
SM
Goods arrived on time
Goods arrived on time. They are as described and work beautifully. Thanks for the product, we will definitively order more. Best wishes Sylvia
Date of experience: December 13, 2020
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