Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
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Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 51 - 60 of 692 reviews
KW
Very prompt service for delivery of gas…
Very prompt service for delivery of gas heater. Good product with good customer service
Date of experience: December 30, 2020
HA
Absolutely amazing service
Absolutely amazing service, ordered on Sunday night, delivered on Tuesday, had a cracked button and was replaced within 2 days, customer service was excellent highly recommend calor gas company for their quick and efficient service plus my heater is fab
Date of experience: December 30, 2020
CF
Excellent service
Excellent service, received the delivery within 2 days from order.
Date of experience: December 29, 2020
am
Very quick even with the pandemic going…
Very quick even with the pandemic going on,very pleased with competitive prices. Looking forward to doing more business with Calor gas.
Date of experience: December 29, 2020
JD
BUtane gas refills-plastic top cracked in transit!
Product itself works perfectly as a gas refill canister and delivery time was fine. Canister top comes with various sized nozzles which is handy if needed. but the plastic top of one of the gas canisters was cracked/ broken, probably happened during transportation as all the bits of it were in the packaging. Lucky I purchased 2 canisters so I can use top for other one when needed.
Date of experience: December 28, 2020
Pv
Efficiency is the key!
Easy and efficient online shopping with fast track delivery!
Date of experience: December 28, 2020
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