Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
PO
3 out of 5 stars

Confusing Ordering system and parts delivery

Ordering system not easy to use for "accessories"/parts. When order received parts were not of same design as existing and when queried with Customer Services was advised that parts had been updated and older version no longer available. When ordered a further number of "new" parts so that the items matched the other windows, the parts received were of the older/original design!!?? Waste of my money (I actually had paid for them and did not request replacement under the guarantee; my thinking was of reasonableness due to parts being often used).

Date of experience: May 27, 2021

CW
5 out of 5 stars

After several years our letterbox was…

After several years our letterbox was starting to craze & fade, so I ordered a new one. It came (well packaged) a few days after I ordered it and being the same was a doddle to fit. Very pleased with it !

Date of experience: May 27, 2021

K
4 out of 5 stars

Good, though had to use screw bolts of my own

Had to use screw bolts of my own as the window was a little deeper than the supplied ones would reach through. But a good quality handle and the third I have bought. Apart from the bolts issue, compatible with 20-year old frames.

Date of experience: May 26, 2021

MK
5 out of 5 stars

Only needed a handle but easy ordering…

Only needed a handle but easy ordering for a quality product at a fair price, good and simple service

Date of experience: May 26, 2021

IL
5 out of 5 stars

Fast delivery...perfect item

Fast delivery...perfect item

Date of experience: May 26, 2021

jb
5 out of 5 stars

Anglian fitters installed our windows…

Anglian fitters installed our windows today; were polite, protected carpets and cleaned up after they'd finished. Professional job from start to finish.

Date of experience: May 24, 2021

AM
5 out of 5 stars

Good product

The product works well!

Date of experience: May 20, 2021

MA
4 out of 5 stars

Initial problem but well dealt with

I ordered 2 replacement handles for windows. Only 1 arrived, but after an email from myself, this was quickly resolved and another sent. no drama.

Date of experience: May 17, 2021

SP
3 out of 5 stars

Very slow delivery times

Very slow delivery - having to wait two weeks for a part that’s in stock isn’t good. Couldn’t wait so ordered from another company and will keep the Anglian one as a spare because can’t be bothered to return it

Date of experience: May 17, 2021

RH
1 out of 5 stars

Unavailability of spare parts for door installed 2002

Ordered letterplate kit to replace the one that broke on our front door (installed 2002). Despite getting confirmation via chat that I was ordering the correct part it would not fit (screws too short). Contacted Anglian to be told that letterplate for our door is no longer supported and giving name of the previous supplier as the only solution.

Date of experience: May 17, 2021

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