Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

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Showing 1 - 10 of 996 reviews
B
5 out of 5 stars

My (still perfect) Anglian windows are…

My (still perfect) Anglian windows are gradually needing new handles which arrived promptly.

Date of experience: July 7, 2025

LC
5 out of 5 stars

Easy to order and delivered quickly

Easy to order and delivered quickly

Date of experience: July 7, 2025

T
1 out of 5 stars

Very disappointing service!

Very disappointing service. I even contacted chat line TWICE and was on both occasions I was assured that product would arrive within 14 working days. This did NOT happen. There is no indication as to where it is now and in addition - a time scale of almost 3 weeks seems a long time to dispatch a door handle. I shall be contacting complaints for a refund.

Date of experience: July 4, 2025

SM
5 out of 5 stars

My mistake.

I ordered the wrong part, and didn't realise until I tried to fit it. One quick phone call to a very helpful person and I was able to order the the correct one and arrange the return of the first. The refund arrived within a week, so I was very pleased.

Date of experience: July 2, 2025

SW
5 out of 5 stars

Quick & simple to install

The handle on one of my 25+ year old Anglian double glazed windows broke, and I was unable to open the window. I had a quick look on Anglian's website and I was able to quickly find a suitable replacement. The price was very reasonable (and actually cheaper than most non-branded versions available from a certain well-known online retailer) and arrived within a week of ordering. It was a simple job to remove the broken handle and only required a screwdriver and a steady hand. Within a couple of minutes the new handle was fitted and I was once again able to open the window ... and not a moment too soon, what with the the current heatwave! ;-)

Date of experience: July 2, 2025

A
1 out of 5 stars

Handles don’t fit

Handles don’t fit

Date of experience: July 2, 2025

MC
5 out of 5 stars

Easy to order and see which handle I…

Easy to order and see which handle I needed.

Date of experience: July 2, 2025

J
5 out of 5 stars

The new design handles are excellent

The new design handles are excellent. It's a pity that only a few of my original handles failed within the guarantee period. Still only a few more to go

Date of experience: July 2, 2025

NB
4 out of 5 stars

Arrived in good condition

Arrived in good condition. Correct window handle. No fitting instructions included.

Date of experience: July 1, 2025

JT
5 out of 5 stars

Straight replacement even though…

Straight replacement even though windows were put in probably 20+ years

Date of experience: June 30, 2025

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