Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
MV
5 out of 5 stars

Prompt delivery

Prompt delivery. Easily fitted replacement for my old brass fittings. Look much better.

Date of experience: August 17, 2021

I
1 out of 5 stars

I phoned to request maintenance of a window handle and trickle vent cover.

I phoned to request maintenance of a window handle which had failed and a the cover of a trickle vest cover which had come loose. I was told that nothing could be done as the window was too old except the replace it. I replied asking this to be reviewed as i have been a long standing customer of Anglian, who i have used to replace the doors and windows of my previous home as well as the following in my current home: replace my doors, windows, gutters and soffits and, build a 30m sq conservatory. I still have not received a reply. Since then i ordered a replacement handle from your website and replaced it so that it now works and am hopiny to glue the trickle vent cover once i have a bit more time.

Date of experience: August 16, 2021

JL
5 out of 5 stars

Easy to find the part that needed…

Easy to find the part that needed replacing on their web site Sent for the part it soon arrived thanks

Date of experience: August 14, 2021

M
1 out of 5 stars

I am totally confused that you have…

I am totally confused that you have sent the wrong item yet again !

Date of experience: August 13, 2021

d
3 out of 5 stars

Lead time very long

Lead time very long

Date of experience: August 13, 2021

DF
1 out of 5 stars

The item has still not been received…

The item has still not been received after 3 weeks. I called your customer services to order some different keys as I was told the one I ordered online was the wrong one. Customer services emailed me an invoice with a number to call, whatever option you choose on the call it just diverts you to the website!!!!!

Date of experience: August 13, 2021

FD
4 out of 5 stars

Up close window handles delivery

Everything fine but delivery took longer than expected.

Date of experience: August 13, 2021

V
5 out of 5 stars

Easy website for a “non-tech” person!

Easy website for a “non-tech” person!

Date of experience: August 13, 2021

MC
1 out of 5 stars

Slow delivery 🚚

Ordered a bi-fold door handle from their online shop which took forever to arrive! Was quite surprised as surely it’s a stock item.

Date of experience: August 13, 2021

MM
4 out of 5 stars

Easy ordering

Easy ordering, good quality replacement handle for my old window. Cheaper than the local Screwfix too.

Date of experience: August 13, 2021

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