Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

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Showing 881 - 890 of 996 reviews
CP
1 out of 5 stars

Not happy with the window handles.

Not happy with the window handles as they are too stiff and after writing to Anglian asking them to send replacements for 6 (having purchased 16) without success gave up and purchased from elsewhere. Very disappointed in their customer service.

Date of experience: August 24, 2021

SC
5 out of 5 stars

Excellent service on the Customer Service helpline

Excellent service on the Customer Service helpline. I required replacement window handle for windows installed over 15 ago and wanted to identify the handles which best matched my handles before i purchased. The windows are still looking smart. The representative was very helpful and responded very quickly in her emails. She contacted the technical department a couple of time in respond to my queries to assist in the identification process and came up with the solution. Despatch took 5 days but I easily fitted them and am pleased with the result. In summary, good aftercare by AW

Date of experience: August 23, 2021

DS
5 out of 5 stars

got what I needed and a reasonable…

got what I needed and a reasonable price and it can when they said and fixed my issue.

Date of experience: August 22, 2021

ca
4 out of 5 stars

window catch

ordered and payment ok but the delivery details are very sparse, you do not know exactly when it has been dispatched so can not make arrangements to take delivery, have to leave it to chance.

Date of experience: August 21, 2021

MB
4 out of 5 stars

ANGLIAN POSTAL SERVICE

One of the handles on one of our Anglian White Knight windows was broken and i used the postal delivery service for a replacement. The handle was easy to fit and has solved the problem at a reasonable cost. I would have given 5 stars but the handle could have been delivered more quickly. All in all ,however, very satisfactory and I will order again.

Date of experience: August 20, 2021

ST
4 out of 5 stars

The screw provided in too short

The screw provided in too short

Date of experience: August 20, 2021

EL
5 out of 5 stars

Excellent l

Excellent l, found the part I needed. Used Apple pay so really quick too. The part fitted perfectly! Great customer service too

Date of experience: August 20, 2021

Mj
5 out of 5 stars

Speedy delivery and quality goods.

Speedy delivery and quality goods.

Date of experience: August 20, 2021

MW
2 out of 5 stars

Chase a replacement letterbox

Just impossible to get information.

Date of experience: August 19, 2021

P
5 out of 5 stars

Great price

Great price. . . good delivery time

Date of experience: August 17, 2021

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