Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

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Showing 861 - 870 of 996 reviews
M
5 out of 5 stars

Excellent service

Great service and products that are very reasonably priced .

Date of experience: September 9, 2021

NV
1 out of 5 stars

Wrong product sent

Wrong product sent

Date of experience: September 9, 2021

GC
3 out of 5 stars

Replacement letterbox

The response to my initial enquiry (would it fit) was prompt and well handled. My order was acknowledged but with no estimated arrival time and no subsequent contact until actual arrival, around ten days later.

Date of experience: September 8, 2021

S
5 out of 5 stars

Great product

Great product, speedy delivery. They only gripe I do have is that I wasn't told when items where dispatched or going to be delivered, but still a 5 stars from me.

Date of experience: September 8, 2021

WR
5 out of 5 stars

Quick hassle free.

Quick hassle free. Perfect

Date of experience: September 8, 2021

MS
2 out of 5 stars

Only got two stars,

Only got two stars,, difficult to find the correct fitting for our door, we have had to return it which has incurred extra postage being spent,, it would be nice to be able to speak to customer service to be advised,, would be much easier than doing it all through email, Thanks Sal

Date of experience: September 8, 2021

MK
3 out of 5 stars

Arrived eventually

Arrived eventually, just as well because this was ordered to match the faulty one you replaced on guarantee. By the time this one arrived that window handle was also stuck in locked position and faulty. Still haven't been contacted by your maintenance team to say when someone is coming to remove the other handle, the originally broken one which has been stuck since 4th August.

Date of experience: September 7, 2021

NB
2 out of 5 stars

Long time waiting for it to arrive

Long time waiting for it to arrive. Pleased with the knocker but upon fitting have discovered the spy hole is faulty- can’t see anything as it is out of focus. Will need a replacement part.

Date of experience: September 4, 2021

D
4 out of 5 stars

In the days of 'next day delivery' I…

In the days of 'next day delivery' I think Anglian could try harder, over a week is so 20th century.

Date of experience: September 3, 2021

P
3 out of 5 stars

It is good that I was able to replace…

It is good that I was able to replace and old windiw handle. Unfortunately it took two weeks to arrive. One of the plastic clips that covers a screw doesn't clip. I raised this with Customer Care over two weeks ago but haven't received a reply.

Date of experience: September 3, 2021

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