Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
G
5 out of 5 stars

Fit for purpose

Fit for purpose, did the job and minutes to fit

Date of experience: October 8, 2021

MJ
5 out of 5 stars

I bought another locking handle for…

I bought another locking handle for another of my aging windows. Arrived in good time. Thanks

Date of experience: October 8, 2021

A
4 out of 5 stars

No real issues.

This was the only place that had what I wanted. Ordered it with no problem and got a confirmation email of my order. I then waited for about 5 days and had no response about my shipment. Tried to call the number but it just told me something about something else and then cut off. Got through to a sales person, I think about windows lol and he told me it can be 7/10 days before it should arrive and that no one is actually in the office for parts due to covid. Anyway left it a few more days and it just arrived out the blue. I would suggest at least give a shipping email to confirm its on the way. It'll just reassue customers.

Date of experience: October 7, 2021

J
5 out of 5 stars

Split spindle fraction of price

A simple split spindle at a fraction of the price seen elsewhere. Fitted perfectly to my composite door making secure from intruders outside but opens from inside.

Date of experience: October 7, 2021

vm
5 out of 5 stars

Good service and easy to fit parts.

Good service and easy to fit parts.

Date of experience: October 7, 2021

CB
5 out of 5 stars

Replacement handle

Item delivered on time, perfect fit, at a reasonable price.

Date of experience: October 6, 2021

1
5 out of 5 stars

Great customer service after first…

Great customer service after first parcel went astray.

Date of experience: October 5, 2021

GD
1 out of 5 stars

Outraged by disgraceful lack of customer care and having my home security out at considerable risk.

It could not be made more difficult to purchase a replacement handle. Indeed it now seems that I have to replace the entire door because you claim to no longer make the handle that fits my particular door. This is outrageous and not acceptable. Why alter the door handles so that the spindle and locks are just that little bit different as to make it impossible to replace the handle. You give no advice as to where one might acquire a suitable handle…… you should have stockpiles of handles from your previous range or inform your past customers before stopping production of the handle so that they might purchase in advance in the evening my of a handle needing replacing. I shall be taking this matter further and sighting Anglian as causing my home to be made insecure as a result.

Date of experience: October 5, 2021

CA
4 out of 5 stars

I ordered a set of front door handles…

I ordered a set of front door handles from your web page.They appeared to be the correct replacement but on receipt you Have changed the design and now the handle spindle is not placed in the centre.Obviously I can’t use them.One of your sales reps told me that there is no replacement and that according to him I would need to replace the door.How ridiculous.I’m now looking at other suppliers.I can’t recommend you to anyone if the doors go out of fashion in twenty years.

Date of experience: October 5, 2021

JL
3 out of 5 stars

No notification given of when items…

No notification given of when items were dispatched

Date of experience: September 30, 2021

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