Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

Company details

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All reviews

1,000 total β€’ Write a review

Showing 331 - 340 of 996 reviews
AE
1 out of 5 stars

Since having our windows 10years ago we…

Since having our windows 10years ago we must of had at least 10 new handles for any of the 3 windows .. wouldn’t recommend.. sorry

Date of experience: December 1, 2023

PB
1 out of 5 stars

Unfortunately the keys I was advised to…

Unfortunately the keys I was advised to get don’t fit

Date of experience: November 29, 2023

SR
3 out of 5 stars

Unable to track delivery of item

Unable to track delivery of item and when I tried to find out I was told we don't know but we are still within our lead-time. Which when you need to arrange for someone to accept delivery of the item is most unhelpful.

Date of experience: November 24, 2023

GV
5 out of 5 stars

Top marks!

Good, friendly advice on the phone so I was able to order and fit exactly what I needed.

Date of experience: November 23, 2023

BT
5 out of 5 stars

Your employee was very polite

Your employee was very polite, helpful, obviously experienced and I was happy that he was sorting the problem out

Date of experience: November 23, 2023

l
1 out of 5 stars

The item arrived extremely late and the…

The item arrived extremely late and the contents were damaged. Not good!

Date of experience: November 22, 2023

N
4 out of 5 stars

The product is good quality

The product is good quality. I would have given five stars but I has problems with the delivery as a tracking reference wasn't provided despite several requests. I was unsure whether I'd ordered the correct product - the customer service assistant I spoke with was excellent and most helpful dragging the rating from 1 up to four!

Date of experience: November 22, 2023

J

Jo

US

1 out of 5 stars

Expected me to pay even though it was…

Expected me to pay even though it was in warranty, they didn’t believe me with the date of installation and had to phone many times to rectify this, I emailed to them the proof of installation which they did not reply to.

Date of experience: November 22, 2023

MJ
3 out of 5 stars

Great I did receive the brackets but…

Great I did receive the brackets but they was not the right one

Date of experience: November 22, 2023

c
5 out of 5 stars

This Company went out of their way to help

I think this company went out of their way to be extremely helpful in finding the correct replacement window handles and explaining how to remove the old ones and fit the new ones. The prices are most reasonable and good quality Delivery was good with the replacements arriving within a few days of ordering. To sum up...they were great!

Date of experience: November 21, 2023

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