Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 341 - 350 of 996 reviews
J
5 out of 5 stars

Good Service

Easy to order and part arrived quickly + free delivery...wouldn't hesitate to use again.

Date of experience: November 21, 2023

SS
5 out of 5 stars

Great company and the customer service…

Great company and the customer service very good and professional.

Date of experience: November 21, 2023

I

Ian

US

4 out of 5 stars

Great quality

Very Pleased with product lost one star to time it took to arrive

Date of experience: November 21, 2023

GA
5 out of 5 stars

Good service

My order arrived in good time and it fitted perfectly.

Date of experience: November 17, 2023

J

JaP

US

1 out of 5 stars

Anglian failed to supply correct handles for 2nd time

For the second time incorrect window handles have been delivered to me. Contacted customer service again, after more than a week they came back to me stating that I had ordered incorrect handles?! They either did not read my message including photographic evidence at all or have no knowledge of the product they are selling or most likely the combination of both. I ordered correct handles which, according to the product description on your website, should have spindle measurement of 30mm +/-1.25mm. You delivered handles with spindle measurement of 37-38mm, that is why they do not fit my windows. Please note that the fitter now attended our house for the second time, first time you failed to deliver the correct type of handles (tilt and turn). The second time you failed to deliver handles of the correct size. This has not only caused inconvenience but also resulted in unexpected costs. I request that you rectify the issue immediately and the handles of correct measurements (spindle 30mm +/-1.25mm), as per product description on our website, are delivered to me without any further delays. If you are unable to fulfil the order, I request that you issue a full refund without any delay.

Date of experience: November 17, 2023

JH
4 out of 5 stars

Great letter box

Great letter box, looks good. Minor problem was the screws supplied were 1inch and the thicker door required 2 inch. Worth supplying both to avoid the installation frustration…

Date of experience: November 16, 2023

M
5 out of 5 stars

Swift service perfect product

Swift service perfect product

Date of experience: November 15, 2023

M
5 out of 5 stars

Good advice given by your…

Good advice given by your representative leading to purchasing the right product.

Date of experience: November 15, 2023

MC
5 out of 5 stars

Upvc letter box

Fast service good quality product and fair price

Date of experience: November 15, 2023

JT
1 out of 5 stars

I’ve been waiting for a dark woodgrain…

I’ve been waiting for a dark woodgrain pen since mid September. You initially sent the wrong colour and, despite numerous conversations with customer service, I’m still waiting for a replacement. I’m only buying a pen because your team failed to return to deal with a few chips following the March installation of my windows and doors. This is not good!

Date of experience: November 9, 2023

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