Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 221 - 230 of 996 reviews
RT
5 out of 5 stars

Just what I wanted

Just what I wanted, and quick delivery.

Date of experience: July 2, 2024

gk
5 out of 5 stars

the product fits perfect the delivery…

the product fits perfect the delivery was quite fast and the price was great

Date of experience: July 2, 2024

MJ
5 out of 5 stars

Item delivered on time at a reasonable…

Item delivered on time at a reasonable price and fitted perfectly to replace an old and tired handle.

Date of experience: July 1, 2024

G
4 out of 5 stars

I received what I ordered

I received what I ordered. Delivery could have been quicker.

Date of experience: June 29, 2024

KW
1 out of 5 stars

Unless Service

I ordered the handles, and they were a faction out, I then had to go Web Chat, after speaking to two different people over 30mins, they told they couldn't help and I would have to go to their website, I'm still waiting for their reply. I had no choice but to phone, and of course there was a queue, which told me to use their Web Chat and email site, but I could continue to hold, even though I could find the answer through their other customer service sites. After 20 mins my call was answered, and I was told that even though the patio doors are Anglian, they didn't have old handles, and that I need to go through Ebay, or get a locksmith out who'd drill new holes fir the handles to fit. I returned their handles, with a covering letter, and have heard nothing, Where is my REFUND.

Date of experience: June 29, 2024

SR
1 out of 5 stars

I inadvertently ordered the wrong part

I inadvertently ordered the wrong part. I emailed asking what to do and received no reply. I tried to take it back in person but was told this was not possible. I spent over £7 posting the parts back, using a "sign for" service and have heard nothing since.

Date of experience: June 29, 2024

MD
5 out of 5 stars

Good service and product

Good service and product

Date of experience: June 28, 2024

G
5 out of 5 stars

Anglian is a professional organisation…

Anglian is a professional organisation and treats customers professionally.

Date of experience: June 27, 2024

MC
5 out of 5 stars

Easy to order on line

Easy to order on line, delivered in good time. Good quality product and easy to fit the reply window handles/lock.

Date of experience: June 27, 2024

JP
5 out of 5 stars

Replacing a broken casement handle told how we could release the…

Being told how we could release the broken casement handle and how to fit the new one. All very clear and easy to follow

Date of experience: June 27, 2024

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