Karen Whitlock

Karen Whitlock

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Karen Whitlock

RE

Replacement Parts Shop - Anglian Home Improvements

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1 out of 5 stars

Unless Service

I ordered the handles, and they were a faction out, I then had to go Web Chat, after speaking to two different people over 30mins, they told they couldn't help and I would have to go to their website, I'm still waiting for their reply. I had no choice but to phone, and of course there was a queue, which told me to use their Web Chat and email site, but I could continue to hold, even though I could find the answer through their other customer service sites. After 20 mins my call was answered, and I was told that even though the patio doors are Anglian, they didn't have old handles, and that I need to go through Ebay, or get a locksmith out who'd drill new holes fir the handles to fit. I returned their handles, with a covering letter, and have heard nothing, Where is my REFUND.