Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 381 - 390 of 440 reviews
FB
1 out of 5 stars

Beware of Auto Renewals

Beware of Auto Renewals, once you sign up to this organisation they continue to take auto renewals each year without notification. They have charged us two years at £143.88 even though we didn’t use their service. This despicable con merchant of a company has learned us one thing...check your bank statements!! Avoid at all costs.

Date of experience: February 21, 2021

PM
5 out of 5 stars

Excellent and prompt service from…

Excellent and prompt service from Olivia done with that personal touch that is a watchword for good customer service

Date of experience: February 19, 2021

KH
5 out of 5 stars

Very responsive when dealing with…

Very responsive when dealing with customer services.

Date of experience: February 16, 2021

rr
5 out of 5 stars

Great product and great support team

Great product and great support team Thanks 😊

Date of experience: February 15, 2021

R
5 out of 5 stars

Seneca fantastic for Home learning

Seneca is a brilliant platform - one that is easy to use as a parent and student. It offered a means of an education when my child was struggling with anxiety and going to school. I found this platform through home ed site, even though my child was not home educated, I need a form a online learning that my child could use and didn't get anxious about. Seneca has ticked all those boxes..the free site is brilliant and if you are able to pay, the premium and supreme packages are great value too. We now have access to a online platform provided to us from our local LEA, but we will be back.

Date of experience: February 12, 2021

g
1 out of 5 stars

dissapointing

do NOT use this website it is poor terrible and a bad learning recorce all the good reviews are fake posted from employees because there is no way this gahsly website could help even edison i am ashamed that i wasted my time with this horrid company

Date of experience: January 27, 2021

SM
5 out of 5 stars

Massively useful resource!

Massively useful resource! I used this to set quizzes and revision homework for my classes. Self marking and I can see easily who's done what and how long they've spent on it

Date of experience: January 26, 2021

HC
5 out of 5 stars

Excellent...

Excellent.... we found this platform really useful and it helped my son pass all his GCSEs with flying colours ... it consolidated his knowledge immensely well and we won’t hesitate to use it again for our youngest when he does his GCSEs... can’t recommend it enough !

Date of experience: January 11, 2021

Sw
5 out of 5 stars

Seneca learning education platform for…

Seneca learning education platform for GCSEs and A level was a fantastic enhancement for my daughter. I would highly recommend. The site was always easy to use and any communication with staff if needed was prompt and extremely helpful. 5 stars from us

Date of experience: January 6, 2021

MO
5 out of 5 stars

I paid for this subscription on behalf…

I paid for this subscription on behalf of my niece who was studying for her GCSE's. She found the study website very helpful and she got good grades in both her course work and mock exams. In the end she got excellent overall results and was able to enter her school of choice.

Date of experience: December 31, 2020

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