Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 201 - 210 of 440 reviews
OM
1 out of 5 stars

DESTROY

Didn’t let me sign in even after teacher reset it

Date of experience: November 16, 2023

Hs
1 out of 5 stars

Don't use it, seriously don't

Seneca is a website that is very repetitive and is not made by real people. 10 percent of stuff written in a lesson is wrong and if you try to write a feedback they never respond or correct it. Most premium things are free on most websites so it was a way to make free money when we knew that they could have used teachers during Covid-19. I have used it a lot before but to no great effect

Date of experience: November 10, 2023

L“
5 out of 5 stars

If you want to learn, use Seneca.

Seneca is a multi-use program, it actually helps me learn, and it doesn’t want to make me kill myself (Sparx). The element of competition really gives you that spike of dopamine and want you to do well. Seneca is the reason why I’ve always scored high on my Science tests.

Date of experience: November 8, 2023

SW
1 out of 5 stars

This service has never been used or…

This service has never been used or activated they've taken money from my account for another year. No telephone number to contact which is a concern. Feels like a scam.

Date of experience: October 30, 2023

Sj
5 out of 5 stars

Very difficult to cancel the subscription

Thank you Olivia for your emails and for solving the issue I had with my payment.

Date of experience: October 28, 2023

c
5 out of 5 stars

Well worth it

My daughter didn’t want a tutor and I was struggling to help. Seneca offered a way of giving her focus and feeling supported in the build up to GCSE’s I deffo recommend well worth it

Date of experience: October 27, 2023

MP
5 out of 5 stars

Great service

would like to say this has been a great service for my daughter which increased both her knowledge and confidence leading up to the exams, will be subscribing for my son in the future.

Date of experience: October 26, 2023

F
5 out of 5 stars

Absolute game changer for revison

Absolute game changer for revison

Date of experience: October 15, 2023

NA
5 out of 5 stars

My son did his GCSEs this year and told…

My son did his GCSEs this year and told me Seneca Learning was a game changer. I would watch him revise and he looked like he was enjoying himself and got me involved in some of the revision quizes. What's great about it is it breaks up the topics in digestible chunks making it easier to retain. We definitely recommend it!

Date of experience: October 12, 2023

AW
5 out of 5 stars

Friendly support

Had an issue with my subscription which couldn't be sorted out on the portal so I emailed Seneca. Olivia sorted out my issue right away and put me back on track. The learning platform is really good too.

Date of experience: October 9, 2023

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