Sell My Home | Estate Agents Reviews

I was a house buyer and dealt with Sarah. Good servoce and communication. Kept up to date and house purchase went through fine. Even got a great tip on what to use to clean a dodgy oven :o)

I have to say, my overall experience with this company was good, but what made it exceptional, was a gentleman called Nathan Hill. This lovely man was absolutely amazing. He went above and beyond what almost anyone would do. We were selling our house in Kent and Nathan was there from the beginning, middle, and slightly messy end! He was our account manager, who managed the process between our buyer, their buyer, and the solicitors. He gave us contacts for whatever we needed, no matter what we requested. He did not ask for any extra costs or fees, even though he would have been well within his rights to do so. I would recommend Nathan, even if I were not to use Sellmyhome. This is a man who absolutely knows his craft and is very passionate about obtaining a positive outcome for his client. On his own time, he made sure everything was going smoothly and if it was not, he took many hours out of his days, to make sure everything was in hand.

Very efficient and friendly service. From the start when Scott Cave came to value our property to when we finally completed Online Estate Agents/Sell My Home as a team were very professional and efficient throughout the whole process. Sharon, Caroline and all of the team worked tirelessly to get viewings booked in the diary. We trusted Scotts advice and experience and once we agreed on the sale, we were contacted straight away by Sarah Davies to deal with the process of completion. We cannot speak highly enough of Sarah she is very knowledgeable, reliable and efficient. She kept us updated at all times, if Sarah said she was going to ring me, I could always rely on getting that call. Sarah was a great support when completion did not go quite to plan, she genuinely cares and that comes across when you speak to her, she has your best interests at heart at all times. We have used Sell My Home/Online Estate Agents on a number of ocassions over the past two years. We will not hesitate to use them again and would highly recommend their service. Amanda Cooper 2021

I cannot praise Bill highly enough! Bill is the Estate agent for the people we are buying from. Due to our own conveyancing company being absolutely useless I have had an incredibly stressful time, Bill however has been a rock! He has guided me through the process been available at any time of day or evening, he has saved our purchase by finding me a decent solicitor to sort out all our problems. This guy is what fantastic customer service is all about! I would without hesitation urge you to use this company He goes above and beyond to help Thank you so much!

We had a great experience with Online Estate Agents(now Sell My Home)the whole process from start to finish was very personal, smooth and professional. Scott was able to show the viewers around our property for us and we managed to get an offer and sold with a few days. After that Sarah was our point of contact for the remainder of the process, we had major problems with the Land Registry and the legal side of things. The process took far longer than expected, and was very stressful. However Sarah was there the whole time to help communicate between solicitors and our buyer/vendors, and went above and beyond. Thankfully we managed to get in for Christmas! We were delighted with the service we received and would really recommend them.

We have just purchased a property from SELLMYHOME and the professionalism and the communication was the best I have ever experienced being in the property market and dealing with different estate agents. Sarah the completion manager was always on hand to answer any questions we had and also when she was busy and left a VM she would get back to us very quickly. We had a few problems with the delay in purchase however she would keep us informed and do all our chasing up the we required, this was going above and beyond her job role which we really appreciate. Thank you to the entire team of SellMyhome and would surly give the property to rent to its organisation Rentmyhome .

We would highly recommend Wes Colins at Sellmyhome.co.uk. Communication was great throughout the entire process, including evening and weekend calls for updates. He did everything he could in assisting us with both the sale of our property and the purchase of our new home. Thank you!

Outstanding support from Sell my home. William Reid has been extremely helpful and kept us well informed as to what was happening with our house purchase. Can't thank him enough. We happily completed the purchase today 😊

Sold our house 3hrs after on market Bill and sarah were fab and really got the job done, chased up to the buyer and kept us informed the whole way through.

Be very careful and at no point trust what the sales rep is telling you. Used sell my homes and paid an up front fee and was sold an insurance policy with it for £200 which the sales rep said you will get your money back bar the £200 if your property does not sell, which gave me confidence in parting with my money to an unknown estate agent. However the sales rep conveniently didn’t mention that if you accept an offer even if the property does not sell that voids the policy. After the pandemic hit the sales stopped and I received no more viewings and decided to activate this insurance policy only to be told it’s a money back guarantee and not a insurance policy and due to a offer that had been accepted but had fallen through it counts as a sale on the property and has voided this money back guarantee therefore I lose the fee and the £200 extra. Made several complaints all the way up to the managing director Mr Shezub Tayub and sales manager who has stated that the terms and conditions are outlined on the website but due to this policy being removed and not on sale anymore the terms and conditions no longer exists for you to view. From personal experience I would now rather pay that little bit extra to an high street estate agent who do not take a fee until the sale is actually completed. Yes you pay a bit more but trust me they will be more actively helping you sell your property and no need to buy some phoney insurance . Hope this will help potential future sellers and buyers to be more aware and read all small prints and do not trust anything they say as their word is worthless. No need to worry anymore for new customers as the insurance policy....wait money back guarantee is not on sale anymore, I can imagine why. In total lost out on just under £1400 after purchasing their after sales assistance as well. May not sound like much but to a new seller who have no experience in this area it has hit me hard and I will find it hard to trust online estate agents in the future. Lesson learnt the hard way. ..... Just received an reply stating I was fully aware of the terms and conditions. Clearly they have trouble listening as we would not be in this situation if I was aware and also I did not remove the advertisement, you guys did because of the lockdown and stated you would reinstate after the lockdown so I cannot see what offer Mr Shezub is offering as you guys said it would be listed again after lockdown but because I wanted to trigger the insurance....hang on a minute now been told it’s a money back guarantee, that’s the reason why my property has not been re-listed. Again told something but proven their word is worthless. And bear in mind the 97% positive reviews was before your merger and was one of the reasons why I risked using you guys but this post will hopefully help someone avoid my problems in the future. All I ever wanted was for what I sold to me to be honoured, not trying to claim anything else but if someone calls you up and sells you something (after registering interest on the website was called on a daily basis to sell me this service) you would expect to get what you have been sold.

Review related to the arrangement to market and sell my property in London. I found Sharon very thorough, with good time management , spot on and reverts very quickly with any enquiries from me. Her professionalism , listening ability and politenes is striking. Great customer relationship skills. I will use her agai and again.

I cannot thank Scott and his team enough and I definitely made the right decision selling my house through them. I would highly recommend, they were attentive throughout the whole process and nothing was too much trouble. I would definitely say the cost was value for money given the service I received and I would definitely use again in the future!

Sarah was very helpful and oversaw the whole process very well chasing up the solicitors when required and reducing the time it took for the sale to complete. I would definitely recommend. Thanks Sarah!

A great service from start to finish. My house sold within a couple of weeks of marketing. I was kept in the loop throughout the process with regular calls and a high level of clarity. Highly recommended.

Wes sold our home very quickly, he gave us good advice about the selling price and communication was fantastic. Wes kept us updated through the full process and the responsive communications meant the sale went through as smoothly and as quickly as possible. Thank you

Very good value for money service. I took the option of doing my own viewings to minimise costs. Scott was excellent with his advice and I was under no pressure to make decisions. The support team were very good. Minor problem with trying to get through to them by phone but this has now been resolved. Kept me upto date with potential buyers, they worked very hard to find them and to get them to view. Sarah was exceptional in following through on the sale, she did do much chasing of solicitors, buyers etc. I felt I was in good hands. The buyer they found was honest and reliable. COVID-19 made it a lengthy process but this is no fault of the team. Highly recommend you use their services.

I can’t speak highly enough of Scott and his team. From the very first visit to the day of completion they were with us every step of the way, going above and beyond to explain everything and keep us updated, taking the stress out of what can be quiet a daunting experience. Wouldn’t hesitate to recommend to anyone looking to move.

Scott and his team were a dream to work with. Communication was fantastic throughout, they kept us updated every step of the way. The whole process was smooth. I wouldn’t hesitate to recommend them to anyone.

Excellent service from this company very professional kept us informed all along the journey from putting the property on the market to the final letter of congratulations on selling. Scott was an excellent advisor and a credit to the company, well done to the whole team.

Scott at Sellmyhome has helped every step of the way, he was professional, attentive and extremely knowledgeable. I would highly recommend Sellmyhome.