Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward.
A very big thankyou to Scott Cave for working with me directly. Y... See more
I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home,... See more
After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible.
My previou... See more
Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Wo... See more
We sold our home through Wes Collins and it was stress free from start to finish! He sold our house on the 1st day it went on the market.
Wes stayed in constant contact with us throughout the process.
We would highly recommend Wes without hesitation to anyone.
We put our house up for sale and Wes Collins was our agent. We sold our house after the second viewing thanks to Wes. He knows the housing market inside out and guides you through the sales process, keeping you up to date with the transaction. Although he deals with many clients he answers your call when you ring him or texts you back to say he is busy and will call you back. He takes the hassle out of selling your property, helping you out with any problems that arise during the sale making you feel at ease. He is very professional in his work and is a credit to the company.
I am a first time buyer and english is second language to me, so i didn’t know anything about anything. But sellmyhome agents Amy and Caroline was fantastic!! They explained everything very clear over phone and email and we haven’t had any questions throughout the 11 weeks, because they were so transparent always! We so grateful to work with them.
I’m really happy with my recent selling experience from sellmyhome. My estate agent, Dan, was really helpful, answered all my questions and kept me up to date along the way. Before booking I looked into other agencies who were charging a lot more and promising a better service but I was reassured sellmyhome would put time and effort into selling my property and they did. Thanks to you and your colleagues for your help!
Wesley collins was my agent. Professional. Honnest. Trustworthy. Reliable. Contactable. Supportive. Empathy. Good Negotiator. Fantastic customer service. Nothing was too much trouble. Couldn't have got through it without him. Not the cheapest but gave a service at still a reasonable price and went above and beyond the call of duty. You really don't see this fantastic level of service in this day and age. Would have no hesitation in recommending. Exceptional service. Never did I once feel hesitant about ringing him . Wes is 6 stars from me and Chris. Outstanding service
Wesley Collins was my estate agent. Excellent service. Lots of viewings as soon as my house was in Wes' hands. Could not fault the service given. Friendly and professional. I am a very happy customer.
Sold my house recently due to different issues it was quite stressful but many thanks to Bill and Sarah for being there every step of the way to help and reassure me about the various issues. Their help and advice was much appreciated and valued.
I would highly recommend anyone thinking about selling their property to use SellMyHome especially their excellent customer service skills.
Many thanks Bill and Sarah
I specifically want to thank Zakya for her professional support towards my process with the company.
Zakya is outstanding and very professional. I would like to work with her again.
Thank you.
Jessy
Bill Reid was our agent and sold mine and my brothers late mother’s house. He was very professional and always there with information when we asked for it. Bill even managed to get a better price for the house when the first sale fell through. My brother and I would not hesitate to use him again in the future. Thanks a lot Bill.
Wesley Collins was my agent, he was brilliant. Communication every week with updates and held my hand throughout the whole process. He provided a service above and beyond my expectation and i would definitely recommend him to others.
I really enjoyed working with Wes. He helped guide us through the whole process, and when a few issues arose, he took them on head on and sought a resolution immediately for us. I am a regular investor so will certainly be looking to work more closely with him going forward
This is a review for Wesley Collins who was very professional on the sale of my 3 properties. Excellent customer service. Thank you. Regards Mike Connelly
Wes was a superstar from start to finish. Every time I had a question, it was resolved straight away. If I called he would call back with in minutes or reply with a text. Nothing was to much hassle. He made the whole process easy and I would 100% recommend his service. Great guy too!
A wonderful, personable, professional and approachable company. During a stressful time in my life it was a relief to have Tim come, take some pictures ask a few simple questions and get the house up for sale. The house sold within the week due to the professional photography and the tailor made descriptions. Even once the house sold they contacted people to keep us up to date. A really great company that earn every penny. Sarah was lovely to work with and pushed up and down the chain for us to get things moving, and to give us the information we needed to push the sale through. Well worth contacting this company.
Clueless about the property, why not to use an online agent...
They were adamant the property had parking, and then on the viewing confirmed there was no parking. A reply from SMH states parking is on top of the rent, yet this was not mentioned or stated anywhere…2 weeks later and it is still for sale, listed with secure parking. They also have a poor understanding of notice periods to tenants despite trying to sell a tenanted property. Communication was poor from the individual we dealt with as he was pestering myself and my partner despite us being in the same emails together. The viewer assigned by SMH.co.uk was unbelievably arrogant and his understanding of being a sales agent is questionable, it wouldn't encourage many people to offer through them. Warning to any vendors looking to instruct SMH.
Really impressed with the customer service and efficiency. Tim Bentley went above and beyond to make the sale of our home straightforward, quick and smooth. Thanks again.
Sarah is the best at sell my home.
Very helpful understanding and perfect communication. Wish you all the best luck for the future.
I have spoken to alot of estate agents, sell my home is the best 👌 from all.
Many thanks Sarah 😊
Malik
Trust is hard to come by but you will recognise a good one when you meet one
Trust is hard to come by in the stressful, difficult and sometimes murky world of buying and selling property. We have been bitten before, once coming nose to nose with an agent over questionable business practices and BS. However that said when you find a good one you will recognise them. This is the third time we have used Tim Bentley at SellMyHome and once again he has exceeded our expectations, going over and above the normal lacklustre approach of other estate agents. He is personable, attentive and professional getting us a price for our home that we were delighted with. I could not recommend Tim highly enough.
Having been let down by other agents I decided to contact Sell My Home and was immediately contacted by Bill Reid. Straight away he showed an interest in the property I was selling and within a few days the property was on the market. The sale was carried out smoothly with regular updates on progress. Bill always responded quickly to emails and phone calls and I would highly recommend his services.
Based on analysis of 11 reviews rated 1-2 stars for Sell My Home | Estate Agents
Customer service3 mentions
“When the customer is not happy and the complaint is justified they know that they will get their ‘exit’ fee so why bo...”
Refund3 mentions
“uk who offered me a partial refund of £250 + VAT if I would agree to remove my bad review from TRUSTPILOT…When I info...”
Pricing2 mentions
“We went on the site which quoted a figure and chose Sellmyhome's Essential Package which was 0”
Payment issues2 mentions
“Be very careful and at no point trust what the sales rep is telling you”
Response time2 mentions
“The property was advertised for £310K and I put in a very low offer of £265K not to be funny but was trying to see if...”
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Sell My Home is a UK-based platform that connects property buyers and sellers with experienced local estate agents. The company focuses on facilitating the sale and purchase of residential properties, offering a streamlined process that prioritizes customer satisfaction. Their team of top-rated agents possesses extensive local market knowledge, ensuring clients receive tailored advice and support throughout their real estate journey.
The platform caters to a diverse clientele, including homeowners looking to sell their properties and individuals seeking to buy their dream homes. Sell My Home emphasizes a bespoke personal service, providing dedicated support and flexible viewing arrangements to enhance the customer experience. By combining expert guidance with competitive pricing, the company aims to deliver value for money while helping clients achieve their property goals.
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Review summary
Sell My Home consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently commend the exceptional service provided by agents like Scott Cave, Wes Collins, and Rosalind Levy, highlighting their responsiveness and proactive communication throughout the selling process. Many people express gratitude for the ease and straightforwardness of their experiences, noting that the agents kept them informed and supported during challenging times. However, a few customers voice concerns about misleading fee structures, with one reviewer mentioning a significant increase in quoted fees that left them dissatisfied. Despite this minor criticism, the overwhelming sentiment remains positive, with consumers recommending Sell My Home for its dedicated staff and effective service.
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