Sell My Home | Estate Agents Reviews

Sell my home were fantastic. We put our house up for sell using Sell my home and received two offers within 3 days!! I would highly recommend using Sell my home. We had previously used a high street estate agents who were awful.

Sellmyhome was recommended to us by a previous user and they didn't disappoint. The initial contact was with Tom who helped us though the marketing strategy and explained clearly the costs. We soon had a few viewers and this was followed by an offered that we accepted. Charlie from the process management team helped us through the next stage up to exchange of contracts and completion.They always there to help and to give advise. A first rate personalised service.

Were do we start........The team at Sellmyhome were excellent. They listened, had high communication skills, shared their views and advice, friendly, receptive and got the job done. Very professional. We had a long chain but they never faltered. Thank you : Charlie, Tom, Harry and team. Would definitely use Sellmyhome again. Elizabeth and Alan Ball.

Decided to sell our home using an online agent and settled on SellMyHome. The staff we spoke to were very keen and we trusted they were doing everything necessary in order to get the house sold. Unlike some other online agents they don't insist you use their preferred solicitors and don't charge you a fee for going with your own, which was a big plus for us. We did opt to pay a fee for the post-sale service but again this is optional. House was sold, got the house we wanted, it all went very well. Would use them again but don't plan on moving anytime soon!

I did extensive research to try and find the best estate agent to sell our house, initially I thought another well known online agent was the best just because they were on TV... Then I looked deeper into the reviews and found that once your house was under offer, they weren't interested in helping you complete the sale. I found a few similar companies that also had the same feedback. The traditional estate agents charged a small fortune so they were out of the running for us! I then found sellmyhome and the reviews said the whole process was very professional, great service, friendly people, brilliant after sales and sales progression, which it was, every part of it was true. We were sent some beautiful flowers by sellmyhome the day before the photographer arrived which was a lovely touch. The photos of our house were exceptional, the guy really knew his stuff, the angles and lighting perfect for every room, the pictures led you from one room to the next so a buyer could really see how the house flowed. I've kept the photos as an everlasting memory of our house looking its absolute best! The ad went live and within 2hrs we had a request to view, the couple came 2 days later and within a few hours offered full asking price. We opted for the sales completion package, which if you aren't very familiar or confident with the buying and selling house process is well worth the extra money, it wasn't even very expensive. It meant sellmyhome were the go-between for the entire chain, chasing solicitors and agents etc. negotiating offers and keeping everyone in the loop. We had issues with both ends of the chain through the process however Will and Harry @sellmyhome between them helped to ensure everything stayed as on track as they could, some things were totally out of their realms of abilities due to the 'difficult man' we purchased from and the person at the beginning of the chain who dropped out halfway through! The people buying our house used the other well known agent to sell their house that I had considered, these agents were as useful as a chocolate fireguard, they did exactly what I had read in the reviews, which was pretty much nothing once their house was under offer, they failed to communicate with anyone, Harry from sellmyhome ended up doing their job for them! I won't pretend it was a stress-free experience, it was really frustrating at times with the things that happened however these weren't due to sellmyhome, without them we would still be sat in our old house waiting for things to happen, they really did earn their pennies for sales completion! If we ever moved again, or if someone I knew was looking to move, I would have no hesitation in recommending sellmyhome. With the added bonus that the fees are considerably lower than a high street/local estate agent with an exceptional service in with the bargain. Many thanks especially to Harry, he was buying a house himself at the same time, so he could completely relate to our experience, quite how he kept sane with all that going on himself I don't know! Also thanks to Will and the other members of the sellmyhome team, everyone I dealt with was professional, friendly and helpful. Wishing all of you the very best for the future!

If you're thinking about selling with an online agent but unsure, I'd recommend this company. They practically hold your hand all the way and it's shocking that other estate agents can charge thousands for the same service. I was unsure about DIY home selling as I was a first time seller. After being quoted £2,500 by local estate agents, I decided it was worth a punt at using sellmyhome. I checked a few other online agents but eventually came back to sellmyhome because they were very friendly, helpful, supportive and not at all pushy. That meant a lot to me as a customer. They also had excellent reviews, I won't lie, I'm used to taking the reviewers shortcut. When I finally told Charlie I was ready to sell, it was a sunny Wednesday afternoon in early August. The following day, the photographer was round taking flattering pics and doing the energy rating. On Friday morning, Charlie called to check I was happy with the pictures and by the afternoon, my house was live on rightmove and other portals. By 5pm that day, I had received 2 calls from the sellmyhome team to confirm viewing appointments. I had my first viewings on the Saturday and my first offer on Sunday! The final offer I accepted was exactly 2 weeks from when the house was listed. Charlie and the team were excellent throughout with communication and advice on a number of issues, really couldn't have asked for more. I'm pretty sure they were doing more in the background than I paid them for... Moving house is stressful in many ways but I can honestly say, the team at sellmyhome took a great part of that stress for me and at a price I was very satisfied with and a service that was flawless. Highly recommended.

We received an excellent, professional service from the registration and initial telephone call to completion. We would have no hesitation in recommending to others.

I was very pleased with the service I recieved from the team I would recommend them to anyone thinking about selling compared to the tradational hIgh street estate agent If I every sold again I would go back to sell my home. Com keep the good work up

the staff at sellmyhome.com are excellent friendly and professional. Tom Crosthwaite was always helpful and nothing was too much trouble. I would have no hesitation to use and recommend this online company to friends and family. Thank you

Tom and the team have made the process so smooth and simple from beginning to end. From the fab photographer to being able to organise your own viewings online at times that suit you, plus receiving some lovely flowers when we put our house on the market, the whole experience of buying and selling with an online agent has been brilliant, and I would definitely use them again. Thank you so much!

From beginning to end, the whole process with Sellmyhome has been easy and smooth. My contact, Tom, was on hand to guide me from the outset and was always available and happy to assist with questions from me, as well as with managing the process with my buyer. I saved over £15,000 on my sale, and received a superior service to what is on offer from traditional estate agents. I have already recommended Sellmyhome to friends and family and will continue to do so.

Sellmyhome was excellent in every way and incredible value for money. We initially wanted to try an online agent mostly because of cost, but never regretted the choice. Included in their basic price were photographs, floor plan, and advertising on the three websites we wanted to use, and this was all excellent. We had a large four storey house and the photographs and floor plan took much longer than usual but were first class and at no extra cost. We were sent helpful advice about how to prepare for the photography and were even sent flowers! We wrote our own description, and bookings to view were made on line and confirmed by us. Several of the potential buyers contaced Sellmyhome and told us how helpful they had been. We can only confirm that and it was good to speak to named people about the different problems rather than have to explain over and over again to different people. We had a very long gap of nearly 5 months between the offer we accepted and the exchange of contracts. This was extremely stressful but the people at Sellmyhome did what they could to speed things up and calm us down! We have already recommended this company to others and will continue to do so. We are most grateful to them for being there for us.

Appalled by the amount of money our local high street agents were charging to market our house, we found Sell My Home via a google search. We were initially impressed by the quick call back we received, and preliminary quote from professional employees of SellMyHome who knew what they were talking about. The website is extremely easy to navigate and we appreciated that there were different package options plus optional extras which meant we could build our own package and invest the amount we wanted to. We felt very in control of the process and were never pressured to spend more on extras. We were very happy with the quality of the photos and floor plan of our property and a glossy brochure was delivered in good time before the first viewing. We very much liked the control and immediacy of being able to accept viewings via the website. Requests were emailed to me, and SellMyHome also called each time to offer assistance and check I had received requests. Showing our own home meant that we were in a position to emphasise key features and answer the sometimes obscure questions that I am confident no agent would have had the answer to. When we found ourselves in the enviable position of having two matching offers, the strategy proposed by SellMyHome worked perfectly and we were able to accept an offer over the asking price. I highly recommend paying a little extra for the after sales care offered by SellMyHome- I believe that our sale would have fallen through without it, and the amount of time saved, and stress avoided, by having a professional to be the go-between for us, our buyer and solicitors was invaluable. I recommend the services of SellMyHome unreservedly, and have already recommended to immediate family who are looking to sell. I would use their services without hesitation

My flat was quite difficult to sell and I felt that I had plenty of support from sellmyhome. I would recommend to others.

I believe that sellmyhome really went above and beyond when dealing with the successful sale of my flat. Though I was initially slightly sceptical of this new way to sell a house, I couldn't be happier with the service I received from the team. They ensured a smooth process and made me feel that they were agents acting on my behalf, looking after my interests. I couldn't recommend them more and will be advising all friends and family sell their property through them.

We were very impressed with the enthusiasm, politeness and competence of the sell my home team. We sold our property quickly, we were happy with the price we achieved and very happy with the money we saved by using this model of selling. The service we were given was above what we expected and we would recommend sell my home to anyone who was considering selling their property.

When I came to sell my property - a 2 bedroom flat in Battersea, London - it was only two and a half years since I had purchased it and I still had memories of being driven to distraction by the estate agent who showed me round. The splurge of hyperbole coming out of his gob was so outlandish that I would have been forgiven for thinking I was about to purchase Buckingham Palace. It was with this in mind that I was first drawn to online estate agents and particularly Sell My Home, who, from what I read during my research, are by a long way the leading online estate agent in the London market with the best knowledge of the intricacies specific to it. Their business model is simple: in this day and age, with the progression of the internet, everybody's primary tool when it comes to house hunting are online search engines. At the click of a button, you can see every property on the market within a 100 mile radius of your chosen area if you so choose. The market is a million times more transparent than it was 10 years ago - we can compare prices, square footage, area, outdoor space, proximity to transport and so forth and so on and everybody but everybody knows to within a few thousand pounds what their property in nominally worth - especially in London where the turnover of properties is enormous. So why pay a traditional estate agent 1-2% of the value of your property when you can do 99% of their job yourself. Online estate agents such as Sell My Home charge a very small flat fee to gain you access to all the online property portals and all you have to do in return is conduct your own viewings. With the estate agent who had sold me my home fresh in my memory, so it was I signed up with Sell my Home to sell my property. Some might consider doing your own viewings a hassle but when you consider the amount of money you are saving - you are essentially working for £1000/hr or more depending on the value of your property. And best of all, your buyers will not be driven to despair by some pimply faced pre-pubescent unqualified idiot in an ill fitting suit declaring that your "kitchen sells itself" or that your small box room "oozes period charm". The truth is a nice house does sell itself and instead of wasting your breath telling potential buyers about it, you can equip them with all the important information that a traditional estate agent rarely knows such as when the boiler was installed, what the neighbours are like, how much monthly utility bills are and just generally give them an idea of what it is like to actually live there. My own major concern with online estate agents was that there would not be anyone helpful at the end of the line/answering emails who would be able to give me advice along the way. With Sell My Home, that could not have been further from the truth. Behind what is a very sleek website which provides an incredibly easy online account from which you arrange all your viewings and see any offers you receive as they come in, there is a highly qualified, incredibly personable and helpful sales team and every client is assigned their very own personal account manager. My own was called Harry and he was contactable 24 hrs a day 7 days a week. He was helpful at every step of the process, offering advice on setting the price, helping me to organise viewings and suggesting ways to making them easier to manage such as holding open days etc etc. He negotiated the sales price for us and once we were under offer dealt with all the solicitors, other estate agents and surveyors so that I didn't have to. In short, he made the entire process from start to finish as easy as it could possibly have been and ultimately was the reason it was such a success. And if you are wondering about results. From going online, we received multiple viewing requests in the first week and had two offers within 7 days of being on the market, one of which was at the price that we needed. The buyers were far from easy - nervous first time buyers with a truly incompetent lawyer and Brexit happened a week after we accepted their offer but somehow Harry kept them on board and we exchanged a couple of days ago and are now looking to complete in early September less than 3 months after the property first went live. And that isn't even the best bit - as a result of using Sell My Home, whom I think did a better job than a traditional estate agent would have done anyway, I have saved myself close to £12,000. Without that saving, I wouldn't have been able to afford to purchase the house that I eventually chose. So fingers crossed we complete now and I am sure with Sell My Home in my corner - exchange to completion will be as stress-free as possible. If you need any more persuading to go online and specifically with Sell My Home next time you are selling a property, then look no further than the "traditional" estate agents who marketed the house that I have just exchanged contracts on. Their salesman told me the house had two garages when I first looked round it - however, it turned out that they were both attached to the house next door and the one I was looking at in fact had none! The vendors must have been paying close to £20,000 for that extraordinarily poor level of service. So the mantra that you pay peanuts and get monkeys is not always true. Some monkeys come at a price far higher than a couple of peanuts. However, with Sell My Home, you do pay peanuts but what you get in return is a very inventive online platform behind which sits a slick, professional, highly qualified sales team which has identified a flaw in an old fashioned, outdated market and found a way to bring it into the 21st Century to the benefit of us all. Thank you Sell My Home.

My situation was just to sell my house as fast as possible and Tom at SellMyHome did just that. I purchased the sale package only without any conveyancing included (so all marketing by sellmyhome and viewings done by the seller) I had viewings coming out of my ear by the second day of it being on the market after a very professional camera team took some amazing photos of my property. My house was sold 3 weeks in to the process. Be warned though SellMyHome sell your house so fast that the wait for the solicitors after to do all the paperwork seems like a lifetime. Cannot fault the service or Tom in anyway. Perfect

I'd like to thank Tom and Harry for the wonderful service they have provided. Everyone at Sellmyhome have been helpful & friendly throughout and I will definitely be recommending you to my friends and Family who are looking to sell/buy in future. On line agents are definitely the way forward and I'm glad I chose your services. Thank you so much for your help! Fisun Yenice

I think it is fair to say that all people might have their reservations when it comes to trying new "disruptive" business models in any industry, that is no different to the Estate Agency market. There was a huge outcry from "Traditional" Estate agents we had discussions with about using "online", during our own purchasing process. Doom mongering and dissuading us regarding our flirtation with the "new". But being contrary folk and looking for a fix we jumped into the deep end going for the full packing with the Sellmyhome team. You have to assess any business decision on the Risks and ROI. The risk with Sellmyhome is exceptionally low, you have most channels to market through digital these days, and most estate agents who have tried to sell us into seeing homes in the past had missed the mark and wasted our time - so the traditional sell that you get additional viewings can be true but it's a false economy. People are particular with their future "home" and largest capital investment, they know what they want and what they can afford. So whilst footfall is important, you want the right people viewing your property, the the price is therefore also essential - a number of traditional agents massively overvalued our property to try and get our business which would have been a waste of our time. Sellmyhome set the price after a solid diagnostic on the actual sales (vs price listings) in our market (Putney) and therefore priced our house as it should have been. This demonstrated that defining the risks can be different. The ROI however is huge and obvious, fundamentally we would, AND NOW HAVE, saved in the region of £14,000 on our sale. No brainer. Aside from the the technicalities of a sale process comes the single most important part of any "services or "middle man" business. CUSTOMER EXPERIENCE. From the clarity of packages available to us (bespoke offerings for everyone), to getting the marketing/photography done (which was the best we've had), to most importantly the consultation/analysis of the sale price; all were conducting accurately, professionally, transparently and with ease of contact and timeliness. Just what we wanted, nothing is a hassle to them. From here on in the process was great. Technology underpins every successful company these days and the platform Sellmyhome use to ensure you are on top of viewings, up to speed on offers, questions, you name it it provided it. We were constantly in the loop through automated emails OR your account manager calling you with more complex issues. The technology combined with polite, available and market savvy staff is a brilliant combination. Finally and an piece that few recognise as a huge plus point, is the access to your buyer. I spoke regularly with my purchaser, which is not something our last Estate Agent wanted or in fact allowed last time around. It makes the whole process run smoother. This doesn't mean the team weren't there when needed to offer professional advice during the negotiating process. But small issues get ironed out faster. Suffice to say we received an offer at asking price (among other offers) after 4-5 working days. We've now sold. Great work team and please all use Sellmyhome.co.uk