An truly unforgettable experience.
An truly unforgettable experience. Superb organisation, fantastic and varied included excursions, great service, giving a true glimpse into these developing countries and delightful people .

10 months ago
Well planned holiday with good trips. Excellent food and staff service
10 months ago
Great in every department. Will do it again. Amazingly good organised.
An truly unforgettable experience. Superb organisation, fantastic and varied included excursions, great service, giving a true glimpse into these developing countries and delightful people .
We had the best immersive experiences on the land tours, our guide was amazing, kept us safe and was extremely informative.
Lovely clean ship. Everything was organised and professional. Superb food . enrich programme and a variety of entertainment. Nice relaxed atmosphere on board. All the staff were friendly and very polite.
Interesting tours in Bratislava (Communist history), Budapest (Jewish history), Croatia (Lunch hosts with interesting personal stories to tell about the Balkan conflict), Bulgaria (city tour with excellent local female guide who had led student protests and the Young Mothers' protest against the pollution coming across from the Romanian dirty industries). Excellent accommodation and food on board Scenic Opal.
Excellent good
Great cruise on the Jem with so many options to visit. Great guides without being to boring. Food and drink options excellent and as always great crew so friendly and helpful. If any down side the shower is rather small but everything else spot on.
The staff, who were very efficient and helpful. The quality of food was very good. Great choice of dishes. Drinks and bar staff who did a great job. We particularly liked our tour guide Phillipa. She was both fun and informative Handling of luggage was very professionally carried out. Overall our Trip on the Duoro was excellent and we thoroughly enjoyed the company on board Anne Miller
Everything about the river cruise was great, I really like the idea of not having to book additional trips to the places we stopped at, all was included and you got a choice of what trip you wanted to go on. Food, staff all first class, this was our first Scenic Cruise and will not be the last.
Unfortunately we didn’t enjoy the cruise very much as too crowded for us and food not great. Perhaps it’s because our last river cruise was on Crystal Mozart and this seems no comparison. So much so that my husband decided he won’t go on a river cruise again !
This was a two week river cruise from Amsterdam to Budapest. Scenic could not have done more, so why only 4 Stars? The food was superb, the all inclusive drinks and wine choices excellent and the staff absolutely top notch. The cruise director Renata was one of the most efficient human beings I've met. Excellent choice of land excursions and all well organised by Scenic. But, the cabins are small, we had a deluxe balcony suite but even so there is nowhere to sit within the cabin except on the bed, and the balcony was barely used as it was quite cold when we travelled in early May. There is only one public space on board which doubles as a lunchtime alternative to the dining room and has the bar at one end. Quiet it never was, any idea of sitting there with a book to watch the river slide by was impossible with piped in music and 107 Aussies and 20 Americans on board. Our shower room had a cracked basin which looked as though it was not recently damaged. Reported it but nothing could be done. This 'Spaceship' design is typical of most river boats with the only option to our cabin one of the two or three high end suites that have a lounge area and which had already sold out a full year ahead. Scenic were 5 Star in all respects but the ship design means we would not travel again unless in one of the two or three top end suites.
First time I have been with Scenic cruises and they were absolutely brilliant. Staff, Tours, Scenic Spirit Ship, Itinerary, Mekong, Hotels in Vietnam and in Cambodia, Tour Guides, Flights etc everything amazing. Any problems and they were sorted they really did look after us all. This Cruise is a must if you have not been on it. We loved every trip. It was very hot but we did not mind. We loved learning about others Culture. The Farewell Gala was out of this world it was outside in front of a Temple, stars shining down the temple lit up, dancers, beautifully set tables, food, drink and much more. Scenic certainly went out of their way for this and it was amazing really amazing. Thank you so much.
Lovely cruise and great staff, my only negative would be the dinner times are very regimented, no lee way to go to dinner later if wanted, on our first night it was very rushed and to be told we were late and then rushed thru the menu I didn't like.
Been travelling with Scenic since 2010 and apart from one major hiccup in 2021 everything has been great. Staff are always friendly and helpful whether in the office, on the River Crises or Scenic Eclipse.
Brilliant crew. Everyone moved on the ship
Everything was just fantastic. The staff. Amazing.
Marketed as a 5 star cruise line. However being with other operators on river cruises I would only describe it as 4 star. Food let it down it was good but not amazing! Butler service in suites was excellent. Service by staff overall good but some members didn’t quite make the grade, particularly the reception manager! Would I travel again with Scenic, yes, but not on the Eastern Danube cruise.
Great Ship, Brilliant crew/staff, good food and drinks. Very welcoming, warm atmosphere - great!
Lovely accomodation,staff and food. Entertainments directors on both trips were amazing.
We had a fabulous trip to Vietnam and Cambodia with a really interesting itinerary and lots of special experiences that you couldn’t organise yourself. The final gala dinner was amazing, a once in a lifetime experience.
I would like to rate it 5 star but when leaving the boat I have come down with Norovirus This has totally ruined my 80th birthday celebrations I now understand that this was identified on the boat before our departure not only in guests but also executive crew After my last cruise when we didn’t get to go where we were supposed to and given insulting compensation and also not told the whole truth I am being to loose patience with Scenic and certainly there head office policies
Based on analysis of 72 reviews rated 1-2 stars for Scenic Luxury Cruises and Tours - UK
“We didn't go ahead with our trip in the end as the customer service was so appalling - and this for a very expensive...”
“Scenic is a good product but when it goes wrong there are too many hurdles to go through to get a satisfactory response”
“Scenic is a good product but when it goes wrong there are too many hurdles to go through to get a satisfactory response”
“I read later that scenic had offered 70% of a refund to passengers on a New Zealand cruise when difficulties arose”
“I went on the Rhythms of Brazil trip and whilst it is all very luxurious (and I am sure it is great for Antarctic tri...”
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Scenic Luxury Cruises and Tours - UK specializes in providing ultra-luxury cruising experiences and all-inclusive travel packages. The company operates a fleet of 6-star ships, offering spacious suites, premium dining options, and unique discovery experiences for travelers seeking high-end vacations. Scenic caters primarily to affluent customers looking for exceptional service and memorable journeys across various global destinations. With a focus on both ocean and river cruises, Scenic Luxury Cruises and Tours offers tailored itineraries that include complimentary private transfers and return flights. The company's commitment to delivering unparalleled luxury and unique experiences positions it as a leading choice for discerning travelers interested in exploring the world with comfort and style. For more information, customers can visit the official website at www.scenic.co.uk.
Scenic Luxury Cruises and Tours receives high praise for its exceptional staff, delicious food, and well-planned itineraries, with many reviewers highlighting the attentive service and comfortable accommodations on board. Customers frequently mention the quality of the cruises, describing them as well-organized and enjoyable, with a variety of excellent excursions. However, some reviews express disappointment regarding specific aspects of the cruises, such as frequent double docking and changes to itineraries that required additional coach travel. A few consumers also found certain cruises misleading or not meeting their expectations. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers recommending Scenic for its luxurious experience and attentive crew.
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