Review summary

Sakura Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Easy and convenient.

Sakura Mobile is very easy to set up via eSIM which is what I went for. We travelled a fair amount in Japan and I had good coverage everywhere we went. The price was fair (equivalent to about £25 per week for unlimited use). I wasn’t sure how to set up the eSIM at first so I emailed Sakura Mobile help center. They replied within an hour and walked me through the IOS recommended settings. 10/10. Will use again and would highly recommend.

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D
No problems

Purchase and Installation, as well as usage in Japan went without problems.

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Amazing experience

All the processes was easy eve that i had an issue with the data not working because I did something wrong in the process, i contacted them through email and they were super fast and helpful and helped me to fix the issue, thanks for the amazing team and i highly recommend it

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M
Awesome experience

Great, quick and very kind support, like the overall service. Sakura Mobile has been a great companion of our journey in Japan. Strongly recommend to anyone.

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All reviews

610 total • Write a review

Showing 531 - 540 of 606 reviews
vj

Easy to install

Easy to install And is working just fine. Thankyou

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BS

Very slow data speeds

Very slow data speeds, unfortunately not really usable. Basic web browsing was challenging. Had to connect to WiFi.

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JM

This was an essential item for any…

This was an essential item for any overseas trip. The process was easy, fast, and the price was the best I found.

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AH

Didn't work

Didn't work. Esim installed successfuly but no network service was available.

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I

Great travel sim for the cost-conscious traveler

Sakura Mobile is a great cost-conscious eSim that gives you enough data for your trip to Japan. The unlimited data plan was good enough to post on socials (IG, FB, etc) and was fast enough for daily navigation. I used sakura mobile in Tokyo, Osaka and Fukuoka and it was good for those locations. I noticed it was faster in Tokyo than the other locations though.

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BM

Good value for money

Good value for money. Unlimited data for a week only £20. Great. Best works with eSIM. Just scan qr code and you done✌️

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TG

All worked flawlessly

All worked flawlessly, would recommend it to anyone travelling in Japan!

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JS

Connecting was quick and easy

Connecting was quick and easy. Used the WiFi at the airport then connected to their network. Was reliable although it’s not meant for video streaming as it’ll slow down after a while.

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ZU

Perfect

Easy, quick and simple install. Works flawlessly. Coverage is good throughout the country. The only downside is no possibility of making calls, but I suppose there is a limitation from the lawmakers, so I cannot deduct an, grades for this reason.

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ES

Activation of eSim is seamless

Activation of eSim is seamless, just a couple of minutes. Signal is strong wherever i go. I always get Sakura mobile eSim everytime i go to Japan.

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