Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Liz Cooke was very attentive. She kept us updated at all stages. We would recommend
We recently completed the purchase of our new home with Amanda at Richard Kendall. It was a really lengthy and stressful process due to our buyers pulling out at the very last minute and causing us significant delays in the chain, but Amanda held everything together at her end to ensure we were able to keep our dream home and not loose it. She was fantastic at keeping us updated, and also chasing solicitors when needed as we all know they dont rush. I would highly recommend Amanda, thank you so much again x
In my many years of working in the field as an Estate agent I have rarely experienced such excellent service like I have received from Karen Marijewko’ at Richard Kendals. I would never consider using anyone else to deal with our matters going forward. Karen is a great asset to Richard Kendal Estate Agents team.
I decided to rent my house out and chose Richard Kendall to manage my property. The service was excellent, from Matt first coming round to see the property to Jess managing all aspects of the rental and finding a very suitable tenant. The communication, professional approach and aspects of this tenancy have been excellent.
I recently had to contact this agent as part of ongoing problems with a complex chain that culminated with them. Their willingness to go above and beyond to get the sale moving was pivotal. Clare and Amanda in particular were outstanding. They were prepared to listen act appropriately and reliably updated me at every stage . I was so impressed with their professionalism. Thank you.
First of all I would like to thank Alice duckett for helping me and my family find a family home she was so helpful and professional I would highly recommend anyone that is looking at renting or buying a home to do it with Richard kendall thank you again
We were very impressed with the level of service we received from Richard Kendal agency in particular from Jessica who provided excellent service to us from the start till the end of the process of us looking and securing a rental property within a very short period of time. She was always very professional, promptly answered emails and calls and kept us informed about any developments throughout the whole process which has made it less stressful for us .Everyone else who we dealt with was also very helpful and professional, for this reason I highly recommend this agency.
