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Review summary
Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows.
Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for).
Everyone keeps you informed every step of the way with viewings till sold.
Julia with great communication between myself and the buyers definitely helped speed thing up.
They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient.
I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
I wanted to give a 5* for Mr. Cooper who helped us to get a beautiful property in no time.
He was very helpful and still is very quick to reply on anything we need.
Fantastic team, headed up by Anthony made the entire process of renting a family home ,through Richard James, seamless from start to finish.
Anthony continuously went above and beyond can cannot speak highly enough of his service and commitment.
Recently, we both bought and sold houses through Richard James.
Having originally listed pre-pandemic, we decided to move in late Summer 2020. Natalie took the listing and had a number of potential purchasers booked within a week. She was always Covid safe and we received and asking price offer after the first weekend.
By talking with the rest of her team, she knew exactly what we were looking for and immediately let us know when properties came up. One was under Richard and turned out to be exactly what we were looking for.
No purchase is without hiccups and Richard was amazing throughout, keeping the stress away from both sides and always thinking of ways to bring things to a conclusion.
What makes the difference is that everyone who works there are lovely people and professional. Neither Richard nor Natalie made us feel like we were bugging them, no matter what time of the day we would speak.
We don’t want to move again, but if we did it would be through Richard James.
Anthony was incredibly helpful and always willing to answer any questions we had. Went above and beyond to make sure the process was all done in a timely manner.
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