9 months ago
I had a good experience with Menard. He was very helpful and was able to resolve my issue.
9 months ago
Once the representative got on the chat, they were able to provide me the information I needed very quickly. Which I appreciated so I could move forward.
10 months ago
Very good prices and service - quality products that have arrived on time and performed as or better than expected on both my orders
10 months ago
Love how they handle my orders, please keep working great!
This company does not care about customer satisfaction. There as an error with the delivery process and they refused to even attempt to make it right. I was given one story the first time I called and a very different story the second time I called. They wouldn't even fully refund the purchase price. Poor customer service!
Sure thing this store is legit and I am satisfied with the customer service. Will buy again from this store.
they sell equipment that have dents and defective pieces and won’t do anything about it.
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RestaurantSupply.com is a leading online restaurant supply store that specializes in providing a vast selection of commercial-grade kitchen products. With a catalog of over 823,000 items, the company caters primarily to commercial kitchens and foodservice establishments, offering essential equipment such as restaurant appliances, refrigeration units, janitorial supplies, and food storage solutions. The platform is designed to meet the needs of both professional chefs and foodservice operators, ensuring they have access to high-quality supplies at competitive prices. The company emphasizes fast shipping and customer support, with thousands of products eligible for free shipping on orders over $2,500. RestaurantSupply.com also features a Price Match Guarantee and flexible payment options, making it a convenient choice for clients looking to equip their kitchens efficiently. Trusted by professionals nationwide, the company positions itself as a reliable source for wholesale restaurant supplies and bulk kitchen equipment.
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Reviewers consistently report positive experiences with RestaurantSupply.com. Customers often highlight service, customer, great, customer service. A minority mention drawbacks around customer, called, customer service, service. Overall sentiment is strongly positive with an average rating of 3.4 stars across 63 reviews.