Rentokil Property Care

Very good customer service.

Clifton was fantastic dealing with our issues and made time to attend site the next day to deal with the issue.

We are currently experiencing problems with rats within our house both in the lofts and cavities. James Walker had been Rentokil's Technician for 3 of the 5 agreed visit. He was friendly, competent, efficient and kept me informed if he was going to be a few minutes late. James had a holiday booked for the 4th visit and informed me that another technician would be in contact with me regarding the next visit the next day (Friday or possibly Monday). During that time activity had taken place within the house. By Tuesday No contact had been made and flies began to appear in the kitchen with the doors shut and the windows closed, a sign that something had died. All this happened during a heatwave and whilst I am caring for my 94 yr old mother who has to use a commode! As No contact had been made, I contacted RTKL on Thursday. I was told someone would be out the same day, No one came or made any contact. On Friday I spoke to our development manager who contacted RTKL and was told they would contact me and so would the technician who would be visiting that day. Once again No contact or visit was made which makes you feel as a user of RTKL frustrated and disappointed in the lack service and communication. 10 days after his last visit and back from leave James had contacted me on Sunday regarding his next visit on Monday, which came as a great relief.

We had a recent visit from Brad who was super friendly and helpful with the best answers to all our questions.

Our designated service technician Jason is really experienced and has been very helpful. He is always available when required. Due to his expertise our pest problem has been under control. Would recommend to anyone who has a pest problem.

Things were acted on quickly & affectively. He came back & done follow ups to make sure the issue was not here.

Scott was so friendly, even on the phone before I’d met him. He immediately put me at ease checking through my flat and explaining the procedure.

Service is always professional and done to a high standard.

Professional staff taking the calls and knowing their job.Very polite young man explaining what he was about to do and the time scale involved for the wasps to be dead.He gave me good safety advice also.Thank you also for your very quick response in solving the issue.

Sympathetic, supportive and professional service. Arrived on time, listened to our requirements and were able to suggest an appropriate resolution. Action taken within 24 hours to our full satisfaction.

They kept in touch and arrived on time. Friendly, highly professional and respectful to both myself and my property.

Gareth has been visiting us for years, he's so professional, polite and helpful.

Ryan was excellent at eradicating our problem.Nothing was too much trouble.solved our on going problem that another Pest Control company hadn't been able to do in the 5 years they had been contracted.I would highly recommend

The RoK technician who attends our site is very informative and gives great advice. His professionalism is second to none

Very professional and thorough service. Sam clearly explained what she would do and then rid it.

A couple of hours after my telephone call the wasps nest was dealt with and removed by Samantha. She informed me what was happening throughout the process. A very professional and friendly lady I was happy to have working in my home. I would certainly use her again.

I highly recommend Rentokil. Our technician Stephen is helpful and informative about pest control monitoring on site. The customer service is excellent.

We had a very good service, Eric Sarpong was very helpful and carried out an amazing service, thank you.

Jodie was absolutely fantastic. Took her time to explain everything she was doing. She was efficient, reliable and has helped us get our problem under control.

Fast, efficient, informative, and followed up call.