Rentokil Property Care Reviews

From delays to no follow ups or feedback the whole experience was an utter shambles With a clothes moth infestation once the course of action is started it needs to continue month by month. We were told we'd get 6000 "good bugs" per sachet and ended up getting 2000, we had to chase the second visit which was meant to be 4 weeks later and it ended up be many more weeks than they recommend. I found a retailer (Dragonfli) selling the same thing so purchased from them (they supply Rentokil). I had to chase the third visit and chase the moth monitors, basically I had to chase everything. Next time just Google it and do it yourself and save loads of money time and frustration !

Excellent technician both knowledgeable and helpful

No fuss regular checks. Reports given immediately following visit.

they always are the kindest people. daniel is out local guy and hes so funny, always professional but kind.

Clifton always arrives on time agreed, He is always polite and helpful with the inspection of my property. He gives helpful advice on any area of concern.

Excellent service! Paul Web has been coming to our offices for some time now, always been professional in all the work he does. The knowledge & efficiency is very impressive! Highly recommend.

usual - difficult to get routine call out once sorted no problems

We are extremely pleased with the pest control services provided by Christopher from Rentokil. He goes above and beyond—meticulously addressing every detail, clearly explaining all necessary steps (rather than just relying on lengthy reports), and ensuring we’re fully satisfied. We highly recommend their services, especially with technicians like Christopher delivering excellent work!

Honest understanding sympathetic and tried everything to eradicate rats from outdoor cupboards where boiler is. Rats ate through bristle strip so mesh had to be put in instead. Simon who visited was exceptionally helpful as was surveyor Min

The visits I had were great. They explained what would happen and what they found each visit

Failed to remove wasps in wall wrong treatment given paid £287 for this absolute joke.Area manager visited after treatment told me lad sent to do the job was still learning!!!

Excellent service from Dave. Checked our site thoroughly and has great knowledge and experience.

Jason very nice and helpful. Explains everything clearly and is very knowledgeable.

Great and Excellent service everytime, your gentleman comes in he is very for polite and efficent, he is an asset to your company i think his name is James

Made to feel at ease. Friendly efficient service

very knowledgeable and professional in approach and quiet swift process

The technician Calum Grant is brilliant, always responds promptly if we have any issues and does an excellent job when he visits. He is a credit to Rentokil

I'm very satisfied with their service.Their comunication and understanding about the precedure.The hospitality from Every person I spoke to from management to Engineer. I would recommend this company to anyone. Thank you for your service. Dennis

Great service, professional, knowledgeable and friendly. Arrived at time given (no waiting in all day or having to chase them as not turned up). knew exactly what was required to fix my rat problem and dealt with it promptly. It’s so refreshing to deal with a company that conducts themselves in this way, as all to often most don’t! Well done Rentokil for resolving such a horrible problem easily - thank you

A reactive job was raised to pick up a mouse that was in a trap/under skirting boards in the kitchen at 18:27, this job was logged with the helpdesk, however we still had to wait until 11:15 the next day for attendance. Upon calling for an update the phone was hung up, i then called a second time, was told I would get a call back with an update, that didn't happen. Id like to note standard service from Rentokil is good, however the way this issue was handled wasnt.