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    HomeVehicles & TransportationRentokil Property Care Reviews

    Rentokil Property Care

    4.75 out of 5 stars
    4.75 out of 5 stars
    4.8
    |Excellent|1,000 reviews

    TrustScore

    4.8
    4.75 out of 5 stars
    Excellent
    5 out of 5 stars
    893
    4 out of 5 stars
    48
    3 out of 5 stars
    12
    2 out of 5 stars
    10
    1 out of 5 stars
    37
    1,000 reviews in total

    Review summary

    Rentokil Property Care is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Always courteous

    Always courteous, pleasant well spoken individual

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Top quality service

    Very quick response and friendly efficient service.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Jordan

    Always helpful everytime he comes to site, I have had the pleasure of meeting him here and in our Hamstead branch and he...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    amazing service

    amazing service. I have had the pleasure of working with Liam for the last 2 months in my place of work, hes been super ...

    0
    0
    🔥 High engagement

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    Liscard Primary School
    1 reviews
    11 months ago
    5 out of 5 stars

    Great Staff

    Great Staff, and great service.

    Helpful?
    Diana Castro
    1 reviews
    11 months ago
    5 out of 5 stars

    Rentokil Best Pest Control Company

    It is not the first time I work with Rentokil as my Pest Control Contractor and their service and experience, dedication, support, team and handwork, speaks for itself. I am very glad with the service provided over the last few months as I now have visibility of what is happening throughout the sites and I can have a clear idea of the site visits and reports.

    Helpful?
    Steve Smith
    1 reviews
    11 months ago
    5 out of 5 stars

    First rate service.

    We receive a fantastic service from your technician, Santa Maria. Her dedication and work ethic is to be commended. She even brought in a Christmas card and homemade muffins on her last visit(10.12.24)

    Helpful?
    Steve
    1 reviews
    11 months ago
    5 out of 5 stars

    Great service

    Great service, prompt, very knowledgeable and thorough, definitely recommended, pest controller (Santa) who visited was excellent.

    Helpful?
    Ben white
    1 reviews
    11 months ago
    5 out of 5 stars

    Absolutely fantastic service from…

    Absolutely fantastic service from Ashley very friendly and professional

    Helpful?
    Andy
    1 reviews
    11 months ago
    5 out of 5 stars

    Extremely effective service

    Extremely effective service, would strongly recommend.

    Helpful?
    william
    1 reviews
    11 months ago
    1 out of 5 stars

    I BOUGHT FOR THE FIRST TIME 4 RENTOKIL

    I BOUGHT FOR THE FIRST TIME 4 RENTOKIL SPRAY CANS.I HAVE A BEASTIE PROBLEM BOUGHT FROM ROBERT DYAS LONDON UK.I SPRAYED WOODEN COVERED FLOOR SKIRTING BOARDS AND STILL THEY COME. I CAUGHT TODAY TUESDAY 10 DECECMBER 5 ON MY BEDDING ALIVE AND BEASTIE STAINS BLOODY USELESS RENTOKIL.

    Helpful?

    TrustPilot Scam Exposed

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    Alison
    1 reviews
    11 months ago
    5 out of 5 stars

    Chris is always prompt and friendly and…

    Chris is always prompt and friendly and we can just leave him to get on with his work without any problem. He is easy to approach and will answer any queries that we might have.

    Helpful?
    CI
    1 reviews
    11 months ago
    5 out of 5 stars

    Arron the fab technician!!

    Arron has been visiting our site for a while now and he always gets the job done!! He is an excellent technician, very polite and always thorough. We love him!!

    Helpful?
    Taylor
    1 reviews
    11 months ago
    5 out of 5 stars

    friendly and efficient

    Darren is always helpful and informative on his visits. His is always quick to respond when a job is listed, and he is friendly and efficient when onsite. couldn't recommend enough

    Helpful?
    Amy Nicholls
    1 reviews
    11 months ago
    5 out of 5 stars

    Exceptional Service

    Wayne is exceptional, knowledgeable very professional. Always on hand and diligent, nothing is too much trouble. Amazing friendly service

    Helpful?
    Nicola McKay
    1 reviews
    11 months ago
    1 out of 5 stars

    Feel as though we've been scam victims…

    Feel as though we've been scam victims of Rentokil. My husband contacted Rentokil about a rat problem. Couldn't speak to anyone without paying £120, nothing in writing, nobody clearly set out what £120 was for. 2 staff members turned up (perfectly polite no issues there), except we thought they'd start treating the rats. No, they were just there to look at the site and provide what appears to be a glorified quote. Checked carefully again on Rentokil's website and nowhere does it state they charge £120 for only a site visit and what is effectively just a quote. The prices quoted are absolutely extortionate too, compared to the £120ish we paid a few years ago to treat a similar problem in totality. Can't help but feel slightly duped into paying £120 for very little.

    Helpful?
    MJH
    1 reviews
    11 months ago
    1 out of 5 stars

    Customer service from Rentokil

    19 December Have now received my refund so thanks to the Rentokil team for finally resolving! Original complaint… Contacted Rentokil 27th November for them to visit and investigate possible rodent issue, they charged me £120 and said somebody would contact me by 1pm, which they didn't. I chased 29th Nov and when I finally got thru and requested a refund, Rentokil said that I would be refunded by Monday, 4 days later, I have not received my refund nor any contact regarding the visit a week later. Chased yesterday and Rentokil said i would be refunded within 3-5 days, that expired today and still no refund. Have asked Credit card company to cancel the transaction. Appalling customer service and arrogant staff who do not resolve issues

    Helpful?
    JK
    1 reviews
    11 months ago
    5 out of 5 stars

    Filton 20

    Very professional service provided by Rentokil highly recommend

    Helpful?
    customer pembe halil
    1 reviews
    11 months ago
    5 out of 5 stars

    Rentokil always recommend friends…

    Rentokil always recommend friends bradley is well expert his jop i am glad I called rentokil sort out my problem same day

    Helpful?
    Andrew
    1 reviews
    11 months ago
    5 out of 5 stars

    Excellent Support Joel 👏

    Joel our technician is always kean to help and proactive to clearing any issues we have ,giving people good advise working well with the team to eradicate any issues.

    Helpful?
    Nadine
    1 reviews
    11 months ago
    5 out of 5 stars

    Great personal service.

    Ben has been looking after us and our rodent problem for sometime now, and we couldn't be happier with the service he has provided. Friendly, professional and well informed, offering us lots of insightful tips to reduce the chances of the rodents coming back. With his expertise and help we have been rat free now for over 6 months. Thank you Ben.

    Helpful?
    John hutton
    1 reviews
    11 months ago
    5 out of 5 stars

    Very happy with Rentokil

    Very happy with Rentokil and the professionalism and punctual response from the technician. Would recommend.

    Helpful?
    Louise Ryan
    1 reviews
    11 months ago
    5 out of 5 stars

    Friendly and efficient staff.

    Friendly staff. Clear communication around site visits. It is not cheap (actually quite pricey) but a very efficient service

    Helpful?
    Andy Barnes
    1 reviews
    11 months ago
    5 out of 5 stars

    Prompt comprehensive service

    Prompt comprehensive service - the professional who came was pleasant helpful and made what is a difficult and unpleasant situation (rat infestation) much better - sooner instructions were helpful and clear and she made the process save for our dogs

    Helpful?
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    Category

    Vehicles & Transportation