Regis Salons UK Reviews

I have been going to regis in Cribbs Causeway for a number of years now and have always found it to be great service all round.I have had my last 3 haircuts from Alex who is a brilliant hairdresser with great personality who listening to exactly what I ask for?I leave each time thinking what great job and also an enjoyable time and excellent value for money.Would recommend Alex everytime.

I booked my appointment there twice. First time full head of highlights, price from a pricelist £86. I was VEry happy with the colour, went to pay….£141 Which is additional £55 unolanned. When i asked the lady she told me: toner is extra, conditioner extra etc… i was happy with the result so i paid. Second time i booked an appointment i asked about a price - £62. I explained over the phone i only want half head of highlights , No extra costs. Went for an appointment, lady said I NEED A TONER but it will be included in price. Then although i asked for a rough dry she said it is included in price - so might also do a blow dry for me. I went to the reception to pay….£112. It’s almost a double price. Hair doesn’t look great. Highlights are yellow, not even close to the scalp. Sides look almost untouched. £112 wasted. Using bleach at home on top would have same effect but £100 cheaper! I will Never again visit this place. Overpriced and the lady who is a manager there is very unpleasant. There’s so many hair salons in Croydon please avoid Regis in Whitgift Centre

Horrified by my experience at Vidal Sassoon Covent Garden and furthermore to finding out that Vidal Sassoon has been taken over by Regis. Really ‘am I bovered’ staff - when they left me with a wonky haircut and colour. They agreed to rectify it but when I asked for a refund cause of Covid I was told to leave the salon. I’m so upset. And I spent nearly £400 in there. Never again.

I’m giving Regis overall 1 star as I think they are totally over priced salons and I can’t believe I’ve just had to pay a deposit of £29.50 to book an appointment online. Paying £10 during covid was bad enough but it’s disgraceful as a regular customer I’ve had to pay £29.50. However my stylist is great and I go back because of him, not Regis as a company.