Reflex Medical

4.800970873786408 out of 5 stars
4.8
Excellent618 reviews

TrustScore

4.8
4.800970873786408 out of 5 stars
Excellent
5 out of 5 stars
564
4 out of 5 stars
26
3 out of 5 stars
6
2 out of 5 stars
3
1 out of 5 stars
19
618 reviews in total

Review summary

Reflex Medical is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Small issue with delivery ( not reflex…

Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and the ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Outstanding Service & Value

I write with respect to Reflex Medical. It’s not often that I find myself ordering supplies online. However, last week, ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent products and Customer Service

Ordered online and the items were shipped to me extremely quickly. Great quality products and excellent customer servic...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Professional and 5 star

Great selection of First Aid supplies, professional customer support, fast delivery and good prices. 5 star, nothing els...Read more

0
0
🔥 High engagement

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Will Mather
Will Mather
1 reviews
about 2 years ago
5 out of 5 stars

AMAZING

Great Products and Great Service as always

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Julie
Julie
1 reviews
about 2 years ago
5 out of 5 stars

prompt delivery

prompt delivery, have yet to try out product

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Simon Bowkett
Simon Bowkett
1 reviews
about 2 years ago
5 out of 5 stars

Does the job.

I ordered it. It turned up. No problems.

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Neal
Neal
1 reviews
about 2 years ago
5 out of 5 stars

Excellent service and great value…

Excellent service and great value pricing. Highly highly recommend!

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Cameron
Cameron
1 reviews
about 2 years ago
5 out of 5 stars

Fantastic customer service (as always)…

Fantastic customer service (as always) and very fast packing and dispatch! It's hard to provide excellent customer service/interaction yet the team at Reflex smashes it every single time 💪

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S X O
S X O
1 reviews
about 2 years ago
5 out of 5 stars

Excellent

Much of what i ordered was out of stock but RM kept me informed throughout and completed the whole order in the promised time fram.

Helpful?
about 2 years ago
5 out of 5 stars

Good service

Items were in stock, realistically priced and delivered promptly.

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Mr Healy
Mr Healy
1 reviews
about 2 years ago
5 out of 5 stars

Very quick service

Very quick service, with emails keeping me up to date every step of the way.

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about 2 years ago
5 out of 5 stars

Very good

Very good! Price, delivery, service… Can’t fault anything!

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about 2 years ago
5 out of 5 stars

Always happy with them

Always happy with them Had to contact them and they are helpful And told me when my item would arrive

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Tracey Cook
Tracey Cook
1 reviews
about 2 years ago
5 out of 5 stars

Great service and communication.

Great service and communication. Ordered the Leatherman Raptor Shears - Emergency Multi-Tool with Holster Red which is a Christmas present for my partner..first delivery as well as received the item the next working day.

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about 2 years ago
1 out of 5 stars

Products took 3 months to arrive.

Products took 3 months to arrive. I ordered several products in August and I was told there would be a 10 day delay on defib pads. I kept calling up every 10 days to be told it would be another 10 days. Or I was told I would be contacted but no contact came. The pads themselves were shown as in stock when I ordered. very little communication and a long wait. I was never offered a refund which I would have taken to buy elsewhere.

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LD
LD
1 reviews
about 2 years ago
5 out of 5 stars

Straight forward company to work with…

Straight forward company to work with and next day delivery.

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Stephen
Stephen
1 reviews
about 2 years ago
5 out of 5 stars

Great customer service

Great customer service, high quality products.

Helpful?
Chris Taylor
Chris Taylor
1 reviews
about 2 years ago
5 out of 5 stars

Excellent service as always

Excellent service as always, item was no longer made, was contacted and offered a replacement, which I accepted and it arrived in a couple of days and the grandkids snatched the haribo within the box. If you are not fast you are last 🤷🏼‍♂️

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David Lloyd
David Lloyd
1 reviews
about 2 years ago
5 out of 5 stars

Kept informed with my order status and…

Kept informed with my order status and delivered quickly. Perfect!

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about 2 years ago
5 out of 5 stars

Fantastic Customer Service

I spoke to a lady at Reflex Medical to ask for advice about a product. I was given excellent, knowledgable help and placed my order. The following day I received my order - beautifully packaged and it even had some sweets for the patient! The product is excellent too!

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charlotte
charlotte
1 reviews
about 2 years ago
5 out of 5 stars

I think this is my 4th order with this…

I think this is my 4th order with this company, absolutely brilliant for price, offering clear pay and with how quickly it’s all delivered. Very shocked to find out this is a small business because it’s run so well and I’d highly recommend them

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Mrs V McBean
Mrs V McBean
1 reviews
about 2 years ago
5 out of 5 stars

More than satisfied with the service that I received.

It was the first time that I used your company. I was very pleased with the service that I received. Well done!

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Mr James Daly
Mr James Daly
1 reviews
about 2 years ago
5 out of 5 stars

Great service

Great service. I ordered on a Sunday and the goods were delivered on the Tuesday. Exactly what I ordered and good quality. I’ve recommended this company to colleagues and will be using them again

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