Reflex Medical

4.800970873786408 out of 5 stars
4.8
Excellent618 reviews

TrustScore

4.8
4.800970873786408 out of 5 stars
Excellent
5 out of 5 stars
564
4 out of 5 stars
26
3 out of 5 stars
6
2 out of 5 stars
3
1 out of 5 stars
19
618 reviews in total

Review summary

Reflex Medical is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Small issue with delivery ( not reflex…

Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and the ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Outstanding Service & Value

I write with respect to Reflex Medical. It’s not often that I find myself ordering supplies online. However, last week, ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent products and Customer Service

Ordered online and the items were shipped to me extremely quickly. Great quality products and excellent customer servic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Professional and 5 star

Great selection of First Aid supplies, professional customer support, fast delivery and good prices. 5 star, nothing els...Read more

0
0
🔥 High engagement

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almost 2 years ago
5 out of 5 stars

Always delivering the best service

Always delivering the best service

Helpful?
Andy Jones
Andy Jones
1 reviews
almost 2 years ago
5 out of 5 stars

Easy to order prompt delivery good…

Easy to order prompt delivery good selection

Helpful?
Siobhan
Siobhan
1 reviews
almost 2 years ago
5 out of 5 stars

Love it

Love it. Very good quality. Well packaged. Delivered quickly.

Helpful?
Sally Hammond
Sally Hammond
1 reviews
almost 2 years ago
4 out of 5 stars

Delivery issue

I recently wrote a review about failed delivery. The reflex team was helpful in resolving the issue with FedEx. They contacted me personally by phone and I was impressed with their willingness to make sure my experience was more positive.

Helpful?
Kathleen Webb
Kathleen Webb
1 reviews
almost 2 years ago
5 out of 5 stars

I received mine at my winter vacation…

I received mine at my winter vacation home in Hawaii. Great customer service. These people are great the only thing it doesn’t say to take it once a week or every day or every other day please confirm

Helpful?
Tom
Tom
1 reviews
almost 2 years ago
4 out of 5 stars

Exactly as advertised

Parcel came one day late but still in time for use. Fabulous quality and exceptional value.

Helpful?
Philip Newton
Philip Newton
1 reviews
almost 2 years ago
5 out of 5 stars

Very good service

Very good service, thank you.

Helpful?
Treasurer
Treasurer
1 reviews
almost 2 years ago
4 out of 5 stars

Good quality and customer service but…

Good quality and customer service but Royal Mail not the best delivery company

Helpful?
Anne
Anne
1 reviews
almost 2 years ago
5 out of 5 stars

Great service

Very quick delivery, item as described and 1st class communication.

Helpful?
Gogs Davies
Gogs Davies
1 reviews
almost 2 years ago
5 out of 5 stars

Great service

Great speedy service and good value. Will definitely use these again.

Helpful?
Sue Llewellyn
Sue Llewellyn
1 reviews
almost 2 years ago
1 out of 5 stars

Long wait for items

I had to wait over 3 months to receive the items and asked several times for the parcel, when it was ready, to be marked for my attention as a previous parcel wasn't and got lost in our building. Unfortunately this parcel wasn't marked for my attention either.

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Darren Hughes
Darren Hughes
1 reviews
almost 2 years ago
1 out of 5 stars

Still not received order

Still not received order, should have been 22nd December

Helpful?
almost 2 years ago
5 out of 5 stars

Loved the sticker knowing exactly who…

Loved the sticker knowing exactly who packed my package. The personal touch and care taken in providing my items was so nice. Got extra little message and treat for Christmas from the company. Items were exactly as described on website. Good service.

Helpful?
Graham MARTIN
Graham MARTIN
1 reviews
almost 2 years ago
5 out of 5 stars

A very good shopping experience from a…

A very good shopping experience from a company with high moral values.

Helpful?
Lyn Phillips
Lyn Phillips
1 reviews
almost 2 years ago
5 out of 5 stars

Very good service

Very good service

Helpful?
almost 2 years ago
5 out of 5 stars

Definitely recommend this company

Arrived promptly. Well packaged in recyclable packaging. Card inside with contact details in case of an issue. Loved the added mini bag of Haribos... thank you!

Helpful?
Michael
Michael
1 reviews
almost 2 years ago
4 out of 5 stars

Good

Product was delayed due to technical issues with back end of website, customer services was brilliant and item was dispatched promptly and was as described and works, Will use again

Helpful?
MVB
MVB
1 reviews
almost 2 years ago
5 out of 5 stars

Quick and great service

Quick and great service. Very neat and nice

Helpful?
Peter Sadler
Peter Sadler
1 reviews
almost 2 years ago
5 out of 5 stars

Fast

Fast, efficient and friendly service as always. Thank you.

Helpful?
almost 2 years ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?

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