Lucas

Reviews by Lucas

RE

Reflex Medical

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Feb 27, 2025

Outstanding Service & Value

I write with respect to Reflex Medical. It’s not often that I find myself ordering supplies online. However, last week, I needed a few bits and bobs, so my past experiences led me back to Reflex Medical. Their website is responsive and easy to use, their payment methods are extensive, and their shipping is second to none—I placed an order late on a Saturday and was woken up by the postman banging on the door at 08:00. The items always arrive in just enough packaging to protect them, but not so much that Greta Thunberg would have an MI every time she gets a package. I enjoy ordering from Reflex Medical—their high standards, fast processing times, and outstanding customer service always shine through. However, I do have one question: if I were to place a massive order, how many packets of Haribo would I get? 😉

Anglian Water

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Jan 31, 2025

Very useful customer service.

My first bill was issued today for what I believed to be a relatively large amount for three weeks of water use. I went to the Anglian Water website and requested a callback using their online system. Within 12 seconds (exactly),, my phone rang. An automated system asked me to press one, and one ring later, I was through to the invaluable, kind, friendly, and professional Leigh. Thanks to Leigh for their aid on the 31st following my first bill. Without hesitation, she instructed someone to come out to find, read, and update my property's meter. I hope that this outstanding service remains and we don't run into any issues with Anglian Water.