AN
Anglian Water
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Very useful customer service.
My first bill was issued today for what I believed to be a relatively large amount for three weeks of water use. I went to the Anglian Water website and requested a callback using their online system. Within 12 seconds (exactly),, my phone rang. An automated system asked me to press one, and one ring later, I was through to the invaluable, kind, friendly, and professional Leigh. Thanks to Leigh for their aid on the 31st following my first bill. Without hesitation, she instructed someone to come out to find, read, and update my property's meter. I hope that this outstanding service remains and we don't run into any issues with Anglian Water.