Reflex Medical

4.800970873786408 out of 5 stars
4.8
Excellent618 reviews

TrustScore

4.8
4.800970873786408 out of 5 stars
Excellent
5 out of 5 stars
564
4 out of 5 stars
26
3 out of 5 stars
6
2 out of 5 stars
3
1 out of 5 stars
19
618 reviews in total

Review summary

Reflex Medical is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Small issue with delivery ( not reflex…

Small issue with delivery ( not reflex medical fault) but the customer care and response was best I've ever had and the ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Outstanding Service & Value

I write with respect to Reflex Medical. It’s not often that I find myself ordering supplies online. However, last week, ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent products and Customer Service

Ordered online and the items were shipped to me extremely quickly. Great quality products and excellent customer servic...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Professional and 5 star

Great selection of First Aid supplies, professional customer support, fast delivery and good prices. 5 star, nothing els...Read more

0
0
🔥 High engagement

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over 3 years ago
5 out of 5 stars

Very happy with company

Very happy with company. I paid for next day delivery but it was on a weekend and didnt realise they didnt work weekends. They were willing to refund the extra postage. Recommended

Helpful?
over 3 years ago
5 out of 5 stars

Excellent experience

I had an Excellent experience with reflex medical i ordered AEROcase Pro First Responder Emergency Backpack - PVC and I am extremely happy with the product I will definitely be ordering from reflex medical again

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Ben Dover
Ben Dover
1 reviews
over 3 years ago
5 out of 5 stars

I can't folt reflex medical as they are…

I can't folt reflex medical as they are the best around I've been to meny medical companies for supplies and always come into problems u won't with reflex medical great team they have

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over 3 years ago
5 out of 5 stars

I ordered some sachets of Celox online…

I ordered some sachets of Celox online and the order was delivered the next day. This enabled me to send this order abroad to where it is needed, promptly and the recipient is most appreciative. I shall certainly recommend your company.

Helpful?
john
john
1 reviews
over 3 years ago
5 out of 5 stars

Good communication

Good communication, delivery on time. Products good

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rubyroo
rubyroo
1 reviews
over 3 years ago
1 out of 5 stars

The parts did not fit like the…

The parts did not fit like the measurements said and nothing seems too be coming through so it was basically a waste of money.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Ambulance t-shirts

Surprising difficult to find them on the website, kind of hidden away, and wouldn't have found them unless I knew they where there to go looking for. Other than that, excellent. Free next day delivery by courier, really can't complain.

Helpful?
over 3 years ago
5 out of 5 stars

Always excellent service

Always excellent service

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Russell Wells
Russell Wells
1 reviews
over 3 years ago
5 out of 5 stars

Brilliant service

Brilliant service, as always. Thanks

Helpful?
Kevin D
Kevin D
1 reviews
over 3 years ago
5 out of 5 stars

Good quality stuff for reasonable Prices

Good quality stuff for reasonable prices all sent in a hurry. I found Reflex a great company to deal with

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Kirk
Kirk
1 reviews
over 3 years ago
1 out of 5 stars

not my future first choice..poor customer service and poor order management.

Original order had items out of stock so I held off ordering until stock was available...then another item was out of stock but ordered with the option of it following the rest of the order. over 2 weeks later I message to ask if the item is coming anytime soon and instead of an email apologising for the obvious mess on reflex end, I get a dispatch notice to say my item is on the way...then I notice that the order has been sent with no name on it so I have to go and sit around at the parcel zone to make sure I grab it on arrival before it gets moved around as nobody knows who it belongs too, another email with the company asking about the no name and again no apology for another mess up. not sure if that's normal customer service and order management or if I was special. in response to Lily...the online order was completed correctly, the main bulk of my order came with name and address, the only part that didn't was the item I had to chase. Please don't blame the customer rather than owning a mistake.

Helpful?
Customer
Customer
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service

Excellent service, ordered and delivered as shown.

Helpful?
Marie Slater
Marie Slater
1 reviews
over 3 years ago
5 out of 5 stars

Easy to order

Easy to order , excellent quality and fast delivery!

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Melissa B
Melissa B
1 reviews
over 3 years ago
5 out of 5 stars

Fast delivery

Great choice, prices, communication and fast delivery

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Easy to order and next day delivery

Easy to order and next day delivery. A***** Excellent service

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Sebastien
Sebastien
1 reviews
over 3 years ago
5 out of 5 stars

Satisfied

Good choice, fast expedition, no issues.

Helpful?
over 3 years ago
5 out of 5 stars

Good service

Good service. Will use again.

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P Ainsworth
P Ainsworth
1 reviews
over 3 years ago
5 out of 5 stars

Fantastic service delivered within a…

Fantastic service delivered within a couple of days. Good price. Definately use again

Helpful?
Stuart
Stuart
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service, very fast delivery and great quality. Items wonderful value and as described.

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Miss B
Miss B
1 reviews
over 3 years ago
4 out of 5 stars

I needed some medical supplies for My…

I needed some medical supplies for My Sons art project and you had just what I needed and it was delivered quicker than expected

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