Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
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4.4
Great
999 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
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Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
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Excellent coverage
Excellent coverage! Very friendly and professional customer service.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 201 - 210 of 995 reviews
DG
RP CS Stephen was a big help answering…
RP CS Stephen was a big help answering our questions. The prices are right and on the correct network for our area. We're giving redpocket a try.
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JD
Solid experience with RP CS Stephen!
Great experience working with RP CS Stephen. He was polite and prompt, demonstrating a deep knowledge of his area.
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CS
Agent RP CS Stephen was great
Agent RP CS Stephen was great. He was prompt, efficient, polite, to the point, and very knowledgeable.
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DB
Fast Response
RP CS Stephen responded quickly, asked all the right questions, and resolved my issue in no time at all
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B
Had too many issues activating
They offer CDMA and GSM networks, which I liked. But, there was no option to choose when signing up and they sent me a SIM for the other network than the one I wanted. They said I could go to Target and buy another one. Then I couldn't register because I hadn't activated my phone number yet, but I couldn't activate my phone number without registering. Then, I couldn't register because RP didn't like my valid email address. It was just one thing after another. They were great to request a cancellation and refund for me right away. But, that will take 10 business days to transact which seems like a really long time. Anyway, they do have great support via chat, which is hard to find these days. If it wasn't so hard to get the right SIM card, and get everything set up, I would have been really happy.
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HL
He was cheerful
He was cheerful, ready to help. He answered my questions quickly and offered more help if needed.
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EM
RP CS Stephen helped look into a…
RP CS Stephen helped look into a renewal package I purchased from eBay. He let me know my activation code would be sent via email later in the day.
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JL
Easy setup easy eSIM setup all went…
Easy setup easy eSIM setup all went smooth and prices are great
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