Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

ET

Evolution Travel

evolutiontravel.it

4.924 out of 5 stars

4.9 (1000)

All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
AO
5 out of 5 stars

12 stars!!

12 stars!!! (Inside joke with the host.) The place was clean and spacious and the host was great. I brought my son here for his 29th birthday to hike the rocks. The cottage provided everything we needed including a spectacular view of Seneca Rocks.

Date of experience: June 16, 2025

M
5 out of 5 stars

Appreciate all the communication

Appreciate all the communication! Quick in responding to any inquiries!

Date of experience: June 11, 2025

c
5 out of 5 stars

Red Awning were great had a couple of…

Red Awning were great had a couple of problems with the bookings . They were on it right away. It was a booking spot I rented before. They provided great service to help me with securing my spot.

Date of experience: June 9, 2025

Gd
1 out of 5 stars

You canceled my reservation not me

You canceled my reservation not 20 minutes before we arrived from Boston. Your site and Latch were terrible to use. Fortunately Airbnb Bailed us out. I will never use your site again. No one responded from customer service or timely on your live chat. Nothing was any good, we took a risk trying new site, and won’t do that again.

Date of experience: June 4, 2025

GS
3 out of 5 stars

Average experience overall!!The staff…

Average experience overall!!The staff does not repsond quickly

Date of experience: May 22, 2025

F
4 out of 5 stars

Thorough reservation process

I understand that the deep scrutiny me and my credit card underwent was aimed at ensuring that only quality customer are given green light on the premises. I am looking forward to experiencing the same kind of quality in terms of hospitality once there. Having appreciated the thoroughness of the reservation process I am sure I will not be disappointed

Date of experience: May 10, 2025

DK
5 out of 5 stars

Ease of making a reservation

Ease of making a reservation

Date of experience: May 4, 2025

SC
1 out of 5 stars

Costs us thousands as hosts

This is a worst case scenario management company. It honestly would have been better if they just didn't do anything at all. Heavily regret trying them as it cost us many thousands of dollars.

Date of experience: April 14, 2025

B
1 out of 5 stars

Poor Experience with Management Company

Unfortunately, our experience with RedAwning fell far short of expectations, especially compared to the pictures they posted on Marriott's Home & Villas platform. The backyard was the only aspect of the property that matched the photos. Upon entering, we were immediately met with a musty odor throughout the house. Cleanliness was a consistent issue: - A used dog or baby bowl was left in the kitchen sink - Floors were dirty, and the placemats in the kitchen were visibly unclean - Walls had significant scratches and marks across the house - One of the bedrooms had a mattress supported by exposed 2x4s which was uncomfortable and unsettling These conditions made the home feel more like a neglected property than a premium rental. Expectation vs. Reality The gap between the online listing and the actual experience was wide enough that we advised friends and family to avoid both this management company and the Marriott Homes & Villas platform altogether. The property lacked the level of care, cleanliness, and comfort we expected based on its price and brand positioning with Marriott.

Date of experience: April 11, 2025

c
5 out of 5 stars

I have the hardest time to find love the…

I have the hardest time to find the perfect place for my family! This cabin was wonderful The only thing I didn’t like was I like to have a pool close to my cabin. Very clean, easy check in, and absolutely beautiful views!

Date of experience: April 8, 2025

Previous12•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.