Simon was great!
Simon was great, very professional and personable. A credit to the service.
4.6
Excellent
1,000 reviews
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Review summary
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Richard
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great swift service
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
Excellent customer service
Company details
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Website
rac.co.uk
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Showing 781 - 790 of 996 reviews
KK
Ricky the Patrol (ID 5377) was politeβ¦
Ricky the Patrol (ID 5377) was polite and reassuring. He gave advice regarding the repair RAC could offer but also suggested to contact the main dealer to investigate a warranty repair and investigation. Before he left he gave me a good summary of what he had done to help and rectify the issue.
Date of experience: July 11, 2025
DP
I was happy with the fella who attended but not with RAC
I was happy with the fella who attended my breakdown, but not pleased with the correspondence I received from the RAC following the breakdown, informing me I would be charged if I called them out for the same problem. I have been a member for 4 years without any call-outs. I will be cancelling my membership
Date of experience: July 11, 2025
SB
10/10
I couldn't be more pleased with the service I received from Kevin, patrol ID:1309. Kevin arrived quicker than I could have hoped for. He was friendly and polite, easy to engage with and attentive. He listened to my concerns, gave my vehicle a thorough assessment and provided me with reassurance and sound recommendations to enable me to get back on the road, putting my mind at ease.
Date of experience: July 11, 2025
JE
Waste of time and money!
Contacted the RAC as I had a busted tyre after picking up my twins, aged 1, from the nursery. Roasting hot day and they advise the earliest they could have someone out was between 8.20pm and 11.20pm, this was reported at 4.30pm. When I called to explain the situation they advised they could send me out a tyre fitter but as I have the spare tyre and wanted that to be used then there was nothing they could do. They basically wanted to sell me a tyre, that way they can make money and thought I'd take them up on their offer. However the AA was amazing, contacted at 5.15pm and they advised estimated time was 6.10pm and the man turned up at 5.45pm. RAC should be ashamed of themselves
Date of experience: July 11, 2025
CA
Quick arrival
Quick arrival. Fixed the battery issue I had fast. Good all around service
Date of experience: July 11, 2025
DM
The wait wasnβt too long and you wereβ¦
The wait wasnβt too long and you were very helpful, I was quite anxious but on your arrival I knew I was in safe hands. So thankyou
Date of experience: July 11, 2025
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